BCLTRG Intake and Triage Coordinator (grant-funded)

Overview

If you excel at organizing information, connecting people to resources, and keeping multiple moving parts on track, the Intake and Triage Coordinator role with United Way of Asheville and Buncombe County (UWABC) and the Buncombe County Long-Term Recovery Group (BCLTRG) is where you want to be. The Intake and Triage Coordinator for the BCLTRG plays a critical role for disaster recovery referrals, ensuring individuals and families impacted by Hurricane Helene are quickly matched with the right services and support.

The BCLTRG is a collaborative network of nonprofits, faith-based organizations, government agencies, and community partners working together to support equitable, coordinated disaster recovery following Hurricane Helene.

Operating through a committee-led structure, the BCLTRG aligns resources, shares information, and streamlines services to ensure that individuals and families across Buncombe County, particularly those most impacted, can access the support they need to rebuild and recover. This position is a grant-funded position through December 2026 with the hope to extend past this date based on available funding. The goal for the BCLTRG is for it to become an independent non-profit organization. This position would, in the future, transition to direct employment with the BCLTRG.

Responsibilities

As the Intake and Triage Coordinator, you serve as the first point of contact for individuals and families impacted by disasters seeking assistance. This role is responsible for gathering essential client information, conducting preliminary needs assessments, verifying eligibility, and assigning cases to Disaster Case Management Agencies based on needs and organizational capacity. The Coordinator ensures timely, compassionate, and efficient service delivery, contributing to the organizations goal of helping survivors recover and rebuild their lives. In cases where there is no available match with a partner agency, the Coordinator may also provide short-term or limited disaster case management directly to ensure continuity of support.

Application information

To learn more and apply, please visit our website :

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