Job Description
Job Description
Overview
CTG is seeking to fill a Workstation Technician position for our client in La Crosse, WI.
Location : La Crosse, WI
Duration : 12 months
Pay : Up to $23 / hr
Hours : 8 am to 5 pm M-F
Duties :
- Collaborate with Workstation Support Services business units to manage hardware and software orders, ensuring they are received, configured, scheduled, and installed.
- Ensure equipment is labeled according to specifications.
- Research, verify, and document device specifications per purchase orders and organizational standards.
- Work with service and business units to relocate equipment as requested.
- Provide on-site installation, customer service, and technical support for installations and repairs per departmental or individual requests.
- Act as a technical liaison in the field to collaborate with other support services (e.g., Help Desk, Applications, Materials Management).
- Assist with end-user training, explaining basic concepts and procedures related to hardware / software requirements and impacts on customers.
- Maintain inventory of supplies and equipment necessary for installations and repairs.
- Collaborate with IT Infrastructure areas to manage parts inventory effectively.
- Evaluate and process equipment according to IT Security policies and guidelines.
- Availability for overtime and on-call participation may be required.
Skills :
Strong desktop PC support skills, including knowledge of operating systems, hardware configuration, and software installation.Excellent customer service and communication skills.Ability to work independently and manage time effectively.Experience :
Minimum of 2 years of professional customer service experience supporting PC, Macintosh, desktop computing hardware, and peripheral equipment.Relevant experience in a technical support or IT role preferred.Education :
High School Diploma with 2 years of relevant experience; ORAssociate's degree; ORTwo years of Technical School training in Computers, Technology, Electronics, or a related field.Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply :
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!