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Workstation Technician
Workstation TechnicianComputer Task Group, Inc • La Crosse, WI, US
Workstation Technician

Workstation Technician

Computer Task Group, Inc • La Crosse, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview

CTG is seeking to fill a Workstation Technician position for our client in La Crosse, WI.

Location : La Crosse, WI

Duration : 12 months

Pay : Up to $23 / hr

Hours : 8 am to 5 pm M-F

Duties :

  • Collaborate with Workstation Support Services business units to manage hardware and software orders, ensuring they are received, configured, scheduled, and installed.
  • Ensure equipment is labeled according to specifications.
  • Research, verify, and document device specifications per purchase orders and organizational standards.
  • Work with service and business units to relocate equipment as requested.
  • Provide on-site installation, customer service, and technical support for installations and repairs per departmental or individual requests.
  • Act as a technical liaison in the field to collaborate with other support services (e.g., Help Desk, Applications, Materials Management).
  • Assist with end-user training, explaining basic concepts and procedures related to hardware / software requirements and impacts on customers.
  • Maintain inventory of supplies and equipment necessary for installations and repairs.
  • Collaborate with IT Infrastructure areas to manage parts inventory effectively.
  • Evaluate and process equipment according to IT Security policies and guidelines.
  • Availability for overtime and on-call participation may be required.

Skills :

  • Strong desktop PC support skills, including knowledge of operating systems, hardware configuration, and software installation.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • Experience :

  • Minimum of 2 years of professional customer service experience supporting PC, Macintosh, desktop computing hardware, and peripheral equipment.
  • Relevant experience in a technical support or IT role preferred.
  • Education :

  • High School Diploma with 2 years of relevant experience; OR
  • Associate's degree; OR
  • Two years of Technical School training in Computers, Technology, Electronics, or a related field.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

    CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

    To Apply :

    To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

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    Technician • La Crosse, WI, US