Street Ambassador

The Transportation Planning and Management Division (TP&M) is responsible for the safe efficient and environmentally responsible movement of people and goods on the Citys streets supporting the larger goals of economic and social vitality for people living working and doing business in New York City. The Divisions responsibilities include planning street design technical analysis signs transit development freight mobility and markings ensuring the safety of motor vehicle occupants pedestrians and cyclists.

TP&M is seeking motivated candidates to assist in outreach for the Public Engagement Group / Street Ambassadors unit a critical outreach support team for the TP&M Division. This unit supports Vision Zero safety initiatives cited in the Agencys Strategic Plan and NYC Streets Plan and has been critical to the agencys public engagement strategy. The Ambassadors provide capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness. Duties include developing outreach plans communicating with the public with informational and educational material administering surveys assisting in workshops conducting targeted education staffing events synthesizing outreach efforts through data analysis and deliverables and reporting on activities performed. Field assignments include merchant and intercept data collection and typical outreach centers on projects supporting public plazas bike lane development Open Streets busway / bus lane development and Citi Bike expansion. This is an opportunity to work with a team dedicated to improving safety accessibility and mobility throughout New York City.

The Department of Transportations (DOT) mission is to provide for the safe efficient and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers City residents.

Preferred Skills

Preference given to candidates who have experience in customer service communicating with the public and conflict resolution. Ability to speak Spanish Chinese or another language. Proficient knowledge of Microsoft Office Suite. Knowledge of Adobe Suite and some GIS. Drivers license a plus.

Additional Information

All scheduling will be set in advance but flexibility is order to conduct effective outreach work-week schedules are either Sunday through Thursday or Tuesday through Saturday during the outreach season April October. Winter (November March) schedules are Monday through Friday. Shifts will be staggered to include some early morning or evening events as needed.

Hours / Shift : 35hrs / 10 AM 6 PM

Work Location : 55 Water Street New York NY 10041

To Apply

All resumes are to be submitted electronically using one of the following methods :

Current employees please log into Employee Self Service follow the Careers Link. Job ID # : 708228

All other applicants go to and search for Job ID # 708228

No phone calls faxes or personal inquiries permitted.

Only applicants under consideration will be contacted. Most public libraries have computers available for use.

Note : New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.

For more information about DOT visit us at : SEASONAL AIDE - 91406

Qualifications :

While there are no formal education or experience requirements certain programs may require such standards. Good physical condition is required for certain programs.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing

Experience : years

Vacancy : 1