Director of Food and Beverage | Full-Time | Jungle Island

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Director Of Food And Beverage

The Director of Food and Beverage is responsible for the efficient, professional and profitable operation of the venue. The Food and Beverage Director in overseeing every managerial, sales and f / t and p / t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Food and Beverage Director will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Food and Beverage Director will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The Food and Beverage Director will also lead all sales and marketing activities associated with food and beverage and the booking of spaces used for catering.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.

This role pays an annual salary of $89,000-$98,000 and is bonus eligible.

Benefits for Full-Time roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 31, 2025.

About The Venue

Jungle Island, formerly Parrot Jungle, is a relaunched eco-adventure park on Watson Island, Miami, Florida, United States. The park re-opened following a series of major renovations after the park incurred damage from Hurricane Irma. The park features new pop-up waterslides, an outdoor wind tunnel flight experience, zip lines, escape rooms, a Nerf battle stadium and other attractions.

Originally named Parrot Jungle, it was moved from its original suburban location in Pinecrest, Florida to its present location just east of downtown Miami after the previous site was purchased for Pinecrest Gardens in 2002. It was renamed as Parrot Jungle Island. In 2007, the park was again renamed, to Jungle Island.

It features multiple catering and concession areas including Bloom Ballroom as well as concessions and merchandise within the park.

Responsibilities

• Assists in the overall effective management of the catering, concessions and merchandise operations.
• Oversees and leads the catering sales efforts including directing the catering team and effectively managing the sales and marketing activities.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
• Assist in the management of catered events from et-up to tear down, including handling all communication with hourly staff, culinary staff & guests.
• Ensure legal, efficient, professional and profitable operation of the venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Author, review and amend policies & procedures, as requested by the RVP / Company.
• Author and amend contracts; authorize terms as directed by the the RVP.
• Oversee scheduling and labor allocation.
• Work in tandem with the venue to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
• Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs and assists managers in preparing and attaining future goals.
• Provides each manager with the proper direction and follows up on all assignments.
• Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
• Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
• Develops an effective management team.
• Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
• Evaluates each manager's performance and makes recommendations for their improvement.
• Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
• Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

Qualifications

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.