Technical support specialist with Russian

About the job Technical support specialist with Russian

Leading manufacturer of car security systems that is actively expanding in the international market. We are looking for technical support specialists with excellent foreign language skills to work remotely to help our customers, partners and installers configure and integrate our security systems.

Responsibilities :

Advising installers, partners, and customers on the compatibility security systems with cars, their installation, and configuration.

Providing technical support through various communication channels (phone, email, chat).

Ensuring a high level of service and prompt resolution of customer requests.

Requirements :

Fluency in English (at least C1 level).

Excellent communication skills and ability to explain technical aspects in a clear manner.

Experience in technical support / service desk or related field will be an advantage.

Working conditions :

Shift work : 08 : 00-16 : 00 or 15 : 00-22 : 00 - five-day work week.

Work schedule in accordance with the USA time zone, depending on the language proficiency.

Competitive salary in accordance with market standards and the candidate's experience.