Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Erie, PA, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Erie, PA, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • By applying, you consent to your information being transmitted by JobGet to the Employer, as data controller, through the Employer’s data processor SonicJobs.

    See Aarons Privacy Policy at https : / / jobs.dayforcehcm.com / aan / CANDIDATEPORTAL / privacyPolicy and SonicJobs Privacy Policy at https : / / www.sonicjobs.com / us / privacy-policy and Terms of Use at https : / / www.sonicjobs.com / us / terms-conditions

    Create a job alert for this search

    Account Advisor • Erie, PA, United States

    Related jobs
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUM • Edinboro, Pennsylvania, United States
    Full-time
    This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...Show more
    Last updated: 7 days ago • Promoted
    Collections Coordinator

    Collections Coordinator

    Widget Financial • Erie, PA, United States
    Full-time
    The responsibilities of the Collections Coordinator include performance of necessary assignments in support of the collection of past due accounts including handling calls, educating members on acc...Show more
    Last updated: 16 days ago • Promoted
    Accounts Receivable Specialist

    Accounts Receivable Specialist

    Asbury Communities • Erie, Pennsylvania, USA
    Full-time
    Performs work associated with patient accounts and billing including sending and collecting bills and invoices producing statements maintaining client files and resolving billing issues and problem...Show more
    Last updated: 13 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Erie, PA, US
    Full-time
    Customer Accounts Advisor The salary range for this role is $12.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our custo...Show more
    Last updated: 10 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons Careers • ERIE, Pennsylvania, US
    Full-time +1
    The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more
    Last updated: 11 days ago • Promoted
    HealthMarkets Insurance Agent

    HealthMarkets Insurance Agent

    HealthMarkets • Erie, PA, US
    Full-time
    If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Occupational Therapist

    Occupational Therapist

    Encompass Health Rehabilitation Hospital of Erie • North East, Pennsylvania, United States
    Full-time +1
    Are you in pursuit of a career that's more than a job, one that aligns with your heart and community?.We believe in the power of creating positive change within local communities through exceptiona...Show more
    Last updated: 11 hours ago • Promoted • New!
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Erie, Pennsylvania
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 26 days ago • Promoted
    Customer Insights Contributor

    Customer Insights Contributor

    Reel Edge • Cochranton, PA, US
    Full-time +1
    We are a gambling technology company looking for individuals to join our focus group on an.You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued.This is...Show more
    Last updated: 7 days ago • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Electric Materials Co • North East, PA, US
    Full-time
    We are looking for an addition to our Maintenance Team that has a background in electronics troubleshooting.ESSENTIAL DUTIES AND RESPONSIBILITIES : . Duties to include but not limited to installation,...Show more
    Last updated: 17 hours ago • Promoted • New!
    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Free Cash by Almedia • Meadville, PA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 10 days ago • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Meadville, Pennsylvania, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Erie, PA, United States
    Full-time
    The salary range for this role is $12.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Advisors serve as coaches to our customer, driving payment colle...Show more
    Last updated: 30+ days ago • Promoted
    Remote Sales Representative

    Remote Sales Representative

    Globe Life American Income Life Insurance Company • Erie, Pennsylvania, US
    Remote
    Full-time
    Remote Sales Representative Description Discover your next step at Globe Life American Income Division! As we expand into new territories, we are looking for dedicated professionals wanting to elev...Show more
    Last updated: 4 days ago • Promoted
    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Erie, Pennsylvania
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 20 days ago • Promoted
    Branch Manager

    Branch Manager

    First National Bank of Pennsylvania • Meadville, PA, United States
    Full-time
    Make a difference - for us and for your future.This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for ...Show more
    Last updated: 15 days ago • Promoted
    Work From Home - Take Surveys and Earn!

    Work From Home - Take Surveys and Earn!

    Prime Insights • Meadville, PA, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show more
    Last updated: 27 days ago • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Erie, Pennsylvania
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted