Job Title : Account Executive
Location : Peoria, IL
Employment Type : Full-Time
Industry : Healthcare / Senior Living / Long-Term Care
Job Summary :
We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.
Primary Responsibilities :
- Serve as the primary point of contact for assigned customer accounts
- Build and sustain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profitability
- Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals
- Ensure timely and effective delivery of solutions aligned with client goals
- Communicate progress of monthly and quarterly initiatives to stakeholders
- Identify growth opportunities within existing accounts
- Forecast and track account metrics, including sales performance and client engagement
- Prepare and present account status reports regularly
- Collaborate with the sales team to identify and nurture new business opportunities
- Resolve client challenges and manage escalations to ensure satisfaction
- Compile data and documentation for Quality Assurance (QA) meetings
- Represent the company in QA meetings at client facilities
Requirements :
Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.)Strong ability to communicate, present, and influence stakeholders at all levels, including C-suiteProficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly ExcelSkilled in delivering client-focused solutions and managing multiple accounts simultaneouslyExceptional negotiation, presentation, and relationship-building skillsStrong verbal and written communication abilitiesBachelor's degree in Business Administration, Sales, or a related fieldPrevious experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plusExcellent time management, organizational, and interpersonal skillsCore Competencies :
Strong Communication and Customer ServiceCustomer Focus and Peer RelationshipsIntegrity and TrustTechnical and Functional AcumenPrioritization and Time Management