Provider Engagement Account Executive
Location : Queens, NY & The Bronx, NY
Work Type : Hybrid (Remote + 30-50% Field Travel)
Job Type : Full-time | Permanent
Industry : Healthcare
Salary Range : $115,000 - $120,000 / year
Position Overview
The Provider Engagement Account Executive develops strategic partnerships between Centene's health plan and contracted provider networks to ensure high-quality care delivery for members. This role focuses on value-based care initiatives, provider performance optimization, and relationship management at both operational and executive levels. The position is hybrid, requiring frequent local travel (4 days / week) to meet with providers across Queens and the Bronx.
Key Responsibilities
Provider Relationship & Engagement
- Conduct regular in-person visits with physicians to provide real-time support and performance discussions.
- Build strong relationships with provider organizations, including C-suite leaders.
- Serve as the primary escalation point for provider concerns, ensuring timely resolution.
Value-Based & Performance Management
Drive value-based care model initiatives and align providers with performance-based agreements.Use data analytics to track provider performance; offer actionable insights to improve quality, cost efficiency, and outcomes.Evaluate provider performance and create strategic plans for improvement.Problem Resolution & Operational Support
Investigate and resolve high-dollar and high-volume claim issues.Educate providers on policies, referral processes, claims submission, EDI, and platform usage.Identify inefficiencies and implement corrective measures to prevent recurring issues.Data Reporting & Presentations
Present Health Benefit Ratio (HBR) analyses and create detailed reports for Joint Operating Committee (JOC) meetings.Develop performance dashboards, reports, and strategic documentation as required.Leadership & Collaboration
Act as a lead and mentor to external representatives; coach and train field staff as needed.Collaborate cross-functionally across health plan teams and external provider groups.Support network management strategies to improve provider satisfaction and retention.General
Travel locally 4 days per week.Perform other duties as assigned and comply with all company policies and standards.Required Qualifications
Bachelor's degree in a related field OR equivalent experience.Master's preferred : MPH, MHA, or MBA.5+ years experience in :Managed care
Provider relations or clinical operationsQuality improvement or utilization managementMedical group / IPA / health plan environmentStrong project management experience within healthcare organizations.Ability to influence executive-level leaders and achieve performance targets.Strong understanding of :HEDIS & quality measures
Value-based performanceCost and utilization driversAbility to synthesize and communicate complex issues to multiple organizational levels.