Product Support Manager ProResources

Product Support Manager

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

Job Purpose

A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial-focused customers' tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise building solutions for integrated onsite and mobile tool rooms as part of the ProResources division of the company.

What You Will Do...

• Demonstrate active participation in Herc Rentals' Safety Culture, always prioritizing the safety of team members and customers alike
• Increase ProResources brand revenue contribution within assigned geographic area
• Create and implement strategic sales plan to grow revenue
• Work with internal region staff to drive results on targeted sales strategies
• Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth
• Assist with the preparation and negotiations of contract bidding and renewals
• Create and deliver customer educational presentations
• Assist Division and Region with product-specific fleet management
• Create toolroom solutions, coordinate mobilization, and conduct on-site meetings.
• Coordinate marketing efforts to increase internal and external brand awareness
• Support all team members
• Learn and follow all company procedures and protocols

Requirements

Skills

Pay Range : $80,000 - $90,000 Base Salary

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping You Healthy

Building Your Financial Future

Life & Work Harmony

Protecting You & Your Family

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Nearest Major Market : Charlotte