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Residential Care Coordinator

Residential Care Coordinator

Valley Care ManagementPortsmouth, VA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Join Our Dynamic and Caring Family!

For this position you Must be a Registered Medication Aide “RMA” or Licensed Nurse.  Be able to p rovide oversite, direct care services, assistance and support to residents and administration while providing a conduit between administration, direct care, medication aides and physicians to facilitate best care practices, service standards, community philosophy, and its mission.                Some of this Position's Responsibilities Include :

  • Schedule nursing / direct care staff and facilitate coverage needs.
  • Direct, evaluate and supervise all RMAs and direct care staff and report to administrator satisfactory and unsatisfactory performance.
  • Maintain confidentiality of all resident information.
  • Assure nursing forms needed for documentation are copied and available.
  • Assist with education and in-service training to nursing staff.
  • Interpret existing policy and procedure to nursing staff, residents, families, and physicians.
  • Assist new nursing employees in following facility policies and procedures.
  • Coordinate Physician / NP site visits with prepared listing of resident issues / concerns or needs and follow up to facilitate efficient provider care and resident well-being, etc.
  • Review new orders to ensure orders, eMAR, and medications match and are complete.
  • Review documentation on resident admitted and compare physician orders with each resident’s plan of care to assure appropriate implementation of the physician’s orders and plan of care is occurring.
  • Maintain resident’s charts in appropriate location / file.
  • Audit medication carts monthly and as needed.
  • Create, implement and review Individual Service Plans (care plans or ISP) per regulations, routinely.
  • Complete “Uniform Assessment Instrument” (UAI) form.
  • Assist with the admission and discharge process of residents.
  • Report changes in condition of residents to administrator and physician.
  • Answer business phones and nurse call bells and respond to alarms as required.
  • Tour inquiring individuals or families when administrator or marketing / admission staff are not in facility.

Team Effort :

  • Develop and update each resident care plan / ” Individualized Service Plan” (ISP) and UAI.
  • Assist in ensuring compliance with State and Local Regulations.
  • Follow instructions provided by the Administrator and provide appropriate feedback often.
  • Work with Administrator on strategies to improve quality of care and service to residents.
  • Work with the Administrator to develop training for staff and staff recognition, where appropriate.
  • Work with the facility Team leaders to provide consistent treatment and messaging to all staff, residents, and resident families for stability of the workplace.
  • Action :

  • Identify resident issues and communicate them to the Administrator and the resident’s physician.
  • Identify staff issues and communicate them to the Administrator.
  • Keep the environment safe for residents, staff and guests.
  • Respond to resident and facility emergencies; provide first-aid assistance and arrange for appropriate medical attention and follow-up.
  • Practice safety in working around and with equipment, chemicals, tools, and utensils.
  • No horse play or violation of the facility code of conduct.
  • Success :

  • Contribute to resident satisfaction by ensuring that customers’ expectations are met or exceeded.
  • Maintain efficient and appropriate communication with residents, family members and guests.
  • Contribute to marketing efforts through appropriate interaction with prospective residents and guests.
  • This is not intended to be an exhaustive list of all duties, responsibilities, and skills required.   The employee must be able to work in a fast-paced environment with a demonstrated ability to multi-task, prioritize, and complete multiple tasks and demands and to seek supervisory assistance as appropriate.  The employee is expected to adhere to all company policies and procedures.   Powered by JazzHR
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    Residential Coordinator • Portsmouth, VA, US