Investigation / Audit Manager - East

Job Title

Investigation / Audit Manager - East

Location

Support Center - Las Vegas, NV 89119 US (Primary)

Job Type

Full-time

Category

Operations

Education

Job Description

Position Summary

The Investigation & Audit Manager conducts operational audits and investigations across assigned geographies to identify, reduce, and prevent loss. This role bridges the gap between field operations and corporate compliance, ensuring stores adhere to Profit Protection standards and audit protocols. The Manager leads investigations into policy violations, process gaps, and potential fraud while providing actionable insights to improve field accountability and operational discipline.

Pay Range : $ 60,000- 71,000 annually

Location : This role requires being based within 30 miles of Las Vegas or the ability to self-relocate by January 31, 2026.

Key Responsibilities

Audit & Investigation Execution

• Conduct scheduled and unscheduled store audits to assess compliance with operational and financial controls.
• Lead investigations into theft, fraud, and procedural breaches across assigned locations.
• Partner with Field Teams and Operations to identify root causes, mitigate risks, and implement corrective actions.
• Maintain detailed records of findings, evidence, and recommendations to ensure traceability and compliance.
• Provide training and support to field leaders on audit protocols, investigation readiness, and resolution procedures.

Compliance & Reporting

Key Metrics

Job Requirements

Skills & Competencies

Leadership Attributes

Embodies WHSmith's values of transparency, accountability, and excellence

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Legal & Compliance Disclaimer

WHSmith North America is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic under applicable law. All questions above are job-related and designed to assess qualifications and experience relevant to the position. Responses will not be used to discriminate or determine eligibility on any basis unrelated to bona fide job requirements.