Director of Clinical Services Home Health

Position Summary

The Home Health Director of Clinical Services is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S / he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Director of Clinical Services directs and manages the interdisciplinary team (IDT) in meeting the needs of the home health patient and family in a manner consistent with the guidelines and policies of Compassus. S / he communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. S / he may serve as the program's alternate Executive Director, responsible for carrying out administrative and management functions and oversight in the absence of the Executive Director. S / he may carry a caseload due to the ebb and flow of patient census.

Position Specific Responsibilities

• Oversees Case Managers’ direction of patient care activities.
• Conducts interdisciplinary team meetings.
• Oversees the clinician’s development of the plan of care in accordance with home health philosophy.
• Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care.
• Oversees the clinician’s consultation with the attending physician’s orders and patient needs, as related to the plan of care.
• Oversees to ensure that patient’s admissions, discharges, resumptions, transfers, re-certifications, evaluations, visits, etc. are discussed and completed in a timely manner.
• Assesses quality of documentation.
• Audits patient records in house.
• Ensures that the plans of care are updated to reflect new orders, intervention, and instructions.
• Reviews IDT documentation for accuracy and completeness.
• Reports deficiencies to appropriate staff for corrections and follows up to ensure completion.
• Communicates patient status information to the business office.
• Oversees that all clinicians orders the correct frequency, supplies, and medications and that the program is billed appropriately.
• Oversees the communication of patient information (admissions, discharges, resumptions, transfers, re-certifications, evaluations, visits, etc.)
• Oversees the communication with the physician to ensure continuity and quality of care.
• Oversees and ensures that Case Managers or disciplines notify all appropriate parties (IDT, physician, etc.) of condition change.
• Oversees the management of Plan of Care changes.
• Makes marketing visits and provides in-services to all referral sources, as appropriate.
• May have RN Case Manager responsibilities and carry caseload due to patient census ebb and flow.
• Participates in on-call duty as needed or as back up to on-call nurse, performs patient admissions and visits as needed.
• Directly supervises up to 45 team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and terminating (with administrative approval) all interdisciplinary staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Makes or delegates post-admissions calls.
• Acts as Executive Director as needed to cover absences.
• Performs other duties as assigned.

Education and / or Experience

Certifications, Licenses, and Registrations