Customer Support Representative

A company is looking for a Customer Support Representative.

Key Responsibilities

Manage customer inquiries through phone, chat, and email to deliver excellent customer experiences

Troubleshoot technical issues and provide solutions while collaborating with internal teams

Maintain a thorough understanding of the company's software to educate customers effectively

Required Qualifications

Fluent in English, with verification required

1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience

High School Diploma or GED required

Strong multitasking and time management skills

Ability to learn quickly and adapt to changes in products and processes