Customer Service Representative (FT- 1.0FTE, Day Shift)

Customer Service Representative

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints / concerns. This position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.

Minimum Qualifications :

• Six (6) months of experience serving a large number of customers in a fast-paced environment
• Six (6) months of experience using a computer and typing with proficiency and accuracy
• High School Diploma or Equivalent
• Prior work experience with medical and billing terminology
• Prior work experience in healthcare

Essential Job Functions :

Knowledge, Skills and Abilities :

Schedule Requirements :

Physical Requirements :

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by the personnel so classified.