Director, Sales Operations

Role Overview

MediaAlpha is seeking a strategic sales operations leader with extensive experience managing outsourced call centers and BPO relationships to build and lead our call transfer operations. This is a high-impact opportunity to unlock the full potential of an emerging business and turn it into a cornerstone revenue driver. Reporting to the VP of Monetization the right candidate will define the vision for scale build the partnerships and processes and drive the strategy that turns our early success into sustained growth.

Responsibilities

Strategic Leadership

• Define the long-term vision for call center operations that aligns with overall company objectives and growth plans.
• Design and execute effective inbound and outbound sales strategies to maximize revenue and conversion.
• Work cross-functionally with Engineering Product and business teams to integrate call center operations across company-wide initiatives.

BPO Partnership Management

Performance Management & Analytics

Operational Excellence

Requirements

Compensation & Benefits

We are excited to offer a competitive base pay range of $103000 to $192000 per year for this position based on experience and qualifications. But thats not all - as a valued member of our team you will also have access to an array of top-notch benefits including :

Diversity Equity and Inclusion

MediaAlpha is committed to fostering cultivating and maintaining a culture of diversity equity and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities we can create opportunities for lasting change.

Fair Chance

MediaAlpha will consider qualified applicants including those with criminal histories in a manner consistent with state and local Fair Chance laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability please contact us at or .

Required Experience :

Director

Key Skills

Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 103000 - 192000