Manager of Application SupportVirtualVocations • Kissimmee, Florida, United States

Manager of Application Support

VirtualVocations • Kissimmee, Florida, United States

4 days ago

Job type

Full-time

Job description

A company is looking for a Manager, Application and Technical Support (Data & Intelligence Products).

Key Responsibilities

Lead, coach, and develop a team of Application and Technical Support Specialists

Oversee daily support operations, including workload distribution and customer satisfaction

Monitor support dashboards to identify trends and inform operational decisions

Required Qualifications

5+ years of experience in Application Support, Technical Support, or Data Analytics

2+ years of direct people-management experience in a customer-facing or technical environment

Familiarity with healthcare benchmarking or business intelligence tools

Experience supporting complex SaaS or data-driven products

Strong understanding of data workflows and benchmarking methodologies

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Manager Application Support • Kissimmee, Florida, United States

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