Office Manager and Executive Assistant

Overview

COMPANY SUMMARY

At Holiday Vacations, our mission is to enrich lives with valued travel experiences. We offer inclusive guided tours led by professional Tour Directors to more than 70 destinations on six continents. We travel by air, motor coach, trains, and cruises on itineraries that bring the destination alive for our guests. We are headquartered in Eau Claire, Wisconsin and are a subsidiary of Xanterra Travel Collection, the largest national park concessionaire in the U.S. Xanterra also owns other tour operator and cruise line brands including VBT Bicycling Vacations, Country Walkers, and Windstar Cruises.

WELCOME TO "THE HV WAY"

• Honesty & Integrity : We act with honesty and accountability, building trust with every guest, partner, and teammate. We keep our promises.
• Create Community : We create community by treating each other and our guests like extended family, fostering belonging, celebrating, and supporting one another.
• Surprise & Delight : We go beyond expectations to create meaningful experiences. We make every effort to exceed expectations.
• Grow Together : We embrace curiosity, feedback, and continuous learning - always striving to be better and do better.
• Innovate Boldly : We seek fresh ideas, adapt to change, and look for ways to stay ahead in a dynamic travel landscape
• Protect What Matters : We prioritize safety and sustainability for our people, our guests, and the places we explore.
• Celebrate the Team : We succeed together, value each person's gifts and contributions, and take time to enjoy the journey along the way.

POSITION SUMMARY

The Office Manager / Executive Assistant helps the office run seamlessly and provides practical, responsive support to the President, Vice Presidents, and Director of People Care & Development. In this blended role, you'll manage building operations, vendors, supplies, and safety programs; plan and execute internal events and celebrations; and deliver confidential, high-caliber executive assistance - calendars, travel, meetings, and HR administration. You will also support guest relations by drafting and coordinating executive-level correspondence to surprise and delight our guests or address their concerns to ensure a caring and considerate tone.

As a culture carrier at the heart of our workplace, you translate "The HV Way" and our values in action, into daily experiences by creating a welcoming, well-organized environment where teams do their best work and guests and partners feel cared for. Success calls for exceptional organization, service-minded communication, sound judgment, and discretion.

Responsibilities

AREAS OF RESPONSIBILITIES

Office Management

Event Management

Executive Assistant Support

Qualifications

CORE COMPETENCIES

KNOWLEDGE, SKILLS, AND EXPERIENCE

WORKING CONDITIONS AND ARRANGEMENTS

BENEFITS

For full-time employees, Holiday Vacations offers a comprehensive benefits package including Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Paid Time Off and Holiday Paid Time Off; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; and Employee Discounts and Travel Deals.

EEO

Holiday Vacations is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.