Hotel Front Desk Agent

Our client, a dynamic hospitality provider, is seeking a Hotel Front Desk Agent to join their team. As a Hotel Front Desk Agent, you will be part of the customer service department supporting guest satisfaction and operational excellence. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to multitask effectively, which will align successfully in the organization.

Job Title : Hotel Front Desk Agent

Location : Palo Alto, CA

What's the Job?

Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to / from guests and employees as required.

Coordinate email travel inquiries with internal and external customers.

Perform routine hotel functions, such as taking reservations and registering and checking out guests.

Assist with basic concierge duties, including travel and transportation arrangements, informing guests about local amenities, and securing guest valuables.

Deliver guest packages and assist with luggage transportation while ensuring guest safety and satisfaction.

What's Needed?

Excellent verbal and written communication skills.

Ability to work flexible hours, including evenings and weekends.

Strong organizational skills and attention to detail.

Experience in customer service or hospitality preferred.

Ability to handle multiple tasks simultaneously in a busy environment.

What's in it for me?

Opportunity to work in a vibrant and diverse team environment.

Gain valuable experience in the hospitality industry.

Develop your customer service and communication skills.

Engage with a variety of guests and enhance their experience.

Be part of a company that values growth and development.

Upon completion of waiting period consultants are eligible for :

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.