Bilingual Customer Service Representative

A company is looking for a Customer Service Representative (Bilingual - Remote - SCA).

Key Responsibilities

Support the Medicare Appeal process by answering calls and resolving customer inquiries

Utilize automated systems for data entry and information retrieval

Maintain knowledge of internal policies and procedures while adhering to HIPAA regulations

Required Qualifications

High School diploma or equivalent

Minimum of two years of customer service experience

Bilingual in Spanish and English