Associate Salesforce Administrator

About Renaissance Financial

Renaissance Financial is a comprehensive financial services firm with locations in St. Louis, Overland Park, Omaha, Phoenix, and Salt Lake City. Our Mission : Using creative business and personal planning, we help our clients achieve financial freedom... one opportunity at a time. Our true team approach and entrepreneurial atmosphere set us apart from other firms in our industry. Joining our close-knit team at Renaissance Financial will inspire professional growth through numerous opportunities while creating a lasting impact on our organization and community. We support and reward our staff through team outings and industry leading benefits because we sincerely care about the well-being of our team members.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The mission of this full-time position is to provide technical assistance and support related to Salesforce. The Associate Salesforce Administrator assists with the effective operations and administration, and successful adoption of the Salesforce platform. Responsibilities include assisting with troubleshooting issues, creating reports, and managing relationships with our users.

Primary Responsibilities

• Oversee license management, including new user setup / deactivation, roles, profiles, permissions, and public groups.
• Resolve user support tickets and assist in troubleshooting errors.
• Support team members and monitor user adoption of Salesforce tools in our organization.
• Assist in providing ongoing training updates to Team Trainer, assist Team Trainer in validating training materials as needed.
• Communicate with manager, team members, users, and other teams regarding problems, updates and processes at Renaissance Financial in relationship to Salesforce.

Competencies / Skills & Abilities Required

Essential Characteristics

Education, Training & Experience

Working Conditions

Benefits and Incentives

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.