Customer Service Representative

Overview

The Bazooka Companies, Inc., is seeking a Customer Service Representative for our Scranton, PA office. We are looking for a detail-oriented business professional to join our customer service team. This person will work with internal and external partners to ensure the accurate order processing and delivery.

With iconic brands including Ring Pop®, Push Pop®, Bazooka® Bubblegum, & Juicy Drop®, The Bazooka Companies, Inc. is one of the leading manufacturers & innovators of non-chocolate confections in the US.

Responsibilities

WHAT WE’RE LOOKING FOR

• Customer Service Experience. Prior experience in Customer Service within a CPG environment.
• Know the tools of the trade. Experience in database management. Proficient in Excel, Word, and Outlook. ERP experience is a plus, Oracle preferred.
• Expert problem solver. Must be able to work with cross-functional partners to problem solve and adapt to changing demands.
• Talented communicator. Excellent communication skills. You will regularly communicate cross-functionally at all levels of the organization. Additionally, you will work with customers and our 3PL network
• Detail Oriented and Rigorously Organized. Passionate, enthusiastic and positive outlook towards customer service.
• We need someone that understands logistics and transportation in order to effectively communicate with our vendor partners.
• Self-starter. We specialize in “edible entertainment.” You will be a member of a results driven team in a “can do” culture and a key contributor in meeting our customers’ expectations.

WHAT YOU’LL BE DOING

Qualifications

WHAT ARE THE NECESSARY REQUIREMENTS

The policy of The Bazooka Companies, Inc. is to provide equal employment opportunities (EEO) to all applicants for employment and all employees without regard to race, color, religion, sex, sex stereotyping, pregnancy, sexual and reproductive health choices gender, gender identity or expression, the status of being transgender, gender stereotyping, sexual orientation, status as a victim of domestic violence, national origin, ancestry, age, mental or physical disability, genetic information, medical condition, marital status, military or veterans status, citizenship status, or any other classification protected by applicable federal, state, or local law and to affirmatively seek to advance the principles of equal employment opportunity.

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