Head of IT & Business Systems

Head of IT & Business Systems

Location : Boston, MA (Full-time, in office)

Department : Technology

Reports to : Head of Finance & Accounting

Compensation : $130,000 – $170,000

About StemWave

StemWave is a non-invasive regenerative medical device company reshaping healthcare alongside our provider partners. Our technology helps people live pain-free by activating the body’s natural healing process and improving quality of life without drugs or surgery.

About the Role

We’re looking for a Head of IT & Business Systems who will own, optimize, and scale StemWave’s internal technology ecosystem. This role will serve as the primary systems leader across the organization, responsible for the strategy, architecture, administration, and performance of platforms including Salesforce, NetSuite, HighRadius, RF-Smart, and marketing / lead-gen integrations. This role will also own the company website from a systems and integration standpoint, ensuring seamless data flow between web, marketing, and business platforms.

This is a high-impact, hands-on role with full ownership of systems strategy, process improvement, data flow integrity, and cross-functional alignment. You’ll partner closely with Finance, Sales, Marketing, and Operations to streamline workflows, automate manual work, and enable visibility as we grow.

If you’re energized by building scalable infrastructure in a fast-moving company and want true ownership and decision-making authority, this role offers a rare opportunity to shape systems before scale locks in.

What You’ll Do

• Own StemWave’s business systems ecosystem : Salesforce, NetSuite, HighRadius, RF-Smart, Zapier, AWS, and paid media integrations
• Serve as the technical owner of Salesforce (configuration, automation, workflows, reporting, permissions, integrations)
• Own all website-related technical infrastructure, including backend logic, lead capture, form routing, attribution, tracking, and server management
• Lead, manage, and develop IT and systems team members and oversee contractors, external developers, agencies, and vendors; scope and QA their work
• Build or oversee API development, custom integrations, middleware, and automation frameworks
• Improve data hygiene, reporting accuracy, workflow automation, and system reliability
• Build internal SOPs, system documentation, permission frameworks, and audit processes
• Maintain extremely high proficiency and accuracy in spreadsheets, reporting, and data workflows
• Manage and prioritize competing tasks across multiple functions with clear communication and structure
• Troubleshoot system-wide technical issues and serve as the escalation point
• Collaborate with Finance, Sales, Marketing, and Operations to translate business needs into scalable technical solutions
• Support business growth through new systems, workflows, channels, and integrations
• Develop and execute a long‑term technology roadmap for the organization

Who You Are

Why Join Us

At StemWave, we’re not just building devices, we’re building a movement. Join us and launch your career in an environment where your curiosity, creativity, and drive truly matter.

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