Engineering / Technology - Sales Operations Specialist

Job Title : Sales Operations Specialist

Duration : 6 Months

Location : Herndon, VA 20171

Shift : 1

st

Shift

Pay Rate : $25 / hr to $30 / hr DOE

Job Description

The Sales Operations Specialist plays a key role in approving and processing accurate orders in a timely manner. This position will serve as the primary contact for internal and external customers.

Responsibilities :

• Develop detailed knowledge of order process management
• Process orders, new and replacement, for customers (internal and external) as required
• Assist operations with order adjustments as needed
• Work with the sales organization to ensure data accuracy in Salesforce.com
• Support sales team members with account setup, order processing, billing issues, shipping, escalations, and associated customer-related assistance, as needed.
• Sales Force CRM management (changes to records, fields, workflows, validation, reports)
• Review and maintain contract accuracy to include ordering, changes to contract, trial conversion, and reactivations
• Monitor multiple email inboxes and respond within a timely manner
• Other projects and assignments, as required

Experience :