Developer

Skill : Service Now Developer

• Administer, configure, and customize the ServiceNow platform based on business requirements and best practices.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.
• Design and implement ServiceNow modules such as Incident Management, Change Management, Problem Management, Asset Management, and Configuration Management.
• Develop and maintain ServiceNow workflows, forms, reports, and dashboards.
• Monitor system performance and troubleshoot issues as they arise.
• Conduct training sessions for end-users and provide ongoing support and guidance.
• Stay current with ServiceNow releases and updates, and evaluate new features and functionalities for imp.
• Develop ServiceNow Catalog Items, business rules, UI policies, and client scripts to enhance user experience and optimize IT processes.
• Provide ongoing support and maintenance for ServiceNow applications, resolving technical issues and implementing enhancements as needed.
• Implemented responsive and user-friendly Service Portal layouts and themes to enhance the overall user experience.
• Develop custom widgets using JavaScript, HTML, and CSS to extend the functionality of Service Portals.
• Integrate ServiceNow Service Portal with external systems and APIs to provide seamless access to information and services.

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