Manager, Access Services- Patient Engagement Center

Patient Engagement Center Supervisor

The position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement Center related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Ensuring staff are executing actions necessary to timely scheduling and authorization / financial clearing meet our patients and provider expectations. Significant attention to daily metrics, ensuring necessary staffing and process modifications are made to ensure key performance indicators for pre-service revenue cycle best practice are met. Management of a high-functioning team, promoting a strong team and patient centered approach for recruitment and retention.

Education :

• Bachelor's Degree, preferred.

Licensure, Certification & Registration :

Experience :

Skills, Knowledge & Abilities :