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The Rental Asset Coordinator is responsible for coordinating and communicating rental inventory activities through an internal make-ready process to ensure timely and quality processing of rental inventories by performing the following duties.
Communicate with Asset Management regarding rental inventory items slated to undergo the quality make-ready process. Inventory items to include New Inventory, Used Inventory, and Rental Rollouts.
Directly communicate with Sales Coordinators and Asset Management to receive accurate data needed for rental inventory make-readies.
Communicate with Rental Coordinators and Branch Managers to follow up on rental inventory swap outs.
Initiate, coordinate, and follow up on store transfers.
Coordinate rental inventory and make readies with Service Supervisors to establish necessary work requests with the timeliest completion dates.
Track rental unit make-ready progress and communicate any condition, status, and/or completion date changes to all parties involved.
Review work orders for accuracy and issue POs for work completed.
Monitor and submit machine scores.
Follow up on any necessary warranty requests or claims.
Maintain inventory accounts and make changes as necessary.
Update and maintain the rental category groups as needed.
Compile data reports on unit status, reservations, rate variance, slow rents, or any other report as requested.
Maintain and administer the shipping/receiving scorecard for all store locations.
Inquire with Branch Managers, Shop Supervisors, and Coordinators on any excessive machine status or extended inventory reservations.
Review machine configurations for accuracy on notes, memos, inventory accounts, and category groups.
Provide prompt response to incoming calls, voice messages, and emails.
Compare computer and physical inventory counts and solve discrepancies as needed.
Maintain a positive approach towards customer service and internal interaction.
Ensure company policies, safety policies, and work processes are followed and in compliance.
Bachelor's degree from a four-year college or university and 3-5 years' experience in the equipment industry; or an equivalent combination of education and experience.
Intermediate level computer skills (MS Office Suite, internal systems and web-based systems).
Intermediate level communication and collaboration skills.
Strong attention to detail.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
We like to take care of business and have fun doing it!
We offer health, dental, vision, life, and more as a comprehensive benefits package.
Don't you want to work with awesome people?
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. Required travel up to 5%. This position is not considered a safety-sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
