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Position Overview :

The Benefits Coordinator is responsible for the effective administration of employee benefit programs, ensuring compliance with company policies and relevant laws. This role manages day-to-day benefits activities including enrollments, life event changes, claims processing, employee inquiries, and vendor coordination. The Benefits Coordinator works closely with HR, payroll, finance, and IT to deliver a seamless experience for both new and existing employees.

The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and a solid understanding of benefits processes and systems. This role also supports onboarding, offboarding, and various HR operational tasks to ensure smooth transitions and timely service.

They will collaborate with HR, payroll, and other departments to ensure a smooth and effective benefits experience for all employees. This position requires a proactive individual who can manage multiple priorities in a fast-paced environment while providing exceptional customer service and support to employees.

Primary Responsibilities

Benefits & Leave Administration

• Serve as the primary point of contact for employee benefit questions, concerns, and issue resolution.
• Coordinate directly with benefit providers to resolve claims and coverage issues.
• Perform quality checks of benefit enrollment data and process special enrollments due to qualifying life events.
• Track and follow up on Evidence of Insurability (EOI) requirements.
• Maintain and audit benefits records for medical, dental, vision, life insurance, and other plans.
• Manage benefits-related invoicing, coding, and vendor payments.
• Facilitate and coordinate annual Open Enrollment, including communications and follow-up.
• Administer and track employee leaves of absence (LOA), including FMLA, personal leave, and short / long-term disability.
• Ensure compliance with leave regulations and coordinate communication with employees, managers, and third-party administrators.
• Conduct periodic benefits and leave audits; maintain compliance with federal and state regulations

Onboarding and Offboarding Duties :

HR Operations & Support

Skills & Competencies

Qualifications

Preferred

Pay Range : $55,000 - $70,000 per hour