Empleos en Minneapolis mn

Salary : $54,537.60 - $81,827.20 Annually

Location : (Metro Square) Saint Paul, MN

Job Type : Temporary (6 month term limit)

Job Number : 2025-00359

Department : Workforce Solutions

Division : AdultSvc

Opening Date : 04 / 25 / 2025

Closing Date : Continuous

Union : Unrepresented

FLSA Status : nonexempt

Basic Function

To assist Employment Guidance Counselors in providing services to program participants; to reinforce the job seeking and work skills that Employment Guidance Counselors teach participants; to maintain program participants' records; to monitor participants' progress during and after the program; and to perform related duties as assigned. (This is the first level of a two- level, career development class series. Work assignments enable incumbents to obtain experience required for advancement to Employment Guidance Counselor Aide 2).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to : . Once at this page, you can browse the alphabetical list or search for a job description.

Please Note : This job posting is being conducted to fill a temporary (not to exceed 6 months in length) appointment. Applicants chosen for hire from this process will not gain benefits, rights or preference for other permanent, Ramsey County jobs. This posting will remain open for application until filled. Interviews will be scheduled on an ongoing basis until position is filled.

Examples of Work Performed

• Staff a computer-based resource room.
• Contact participants to inquire about their progress, determine whether they need additional services, and obtain post-placement information.
• Notify an Employment Guidance Counselor if a participant seems to need additional services.
• Track program participants' activity, document participants' attendance, notify counselors of participants who are out of compliance with program or reimbursement requirements, and tally statistics.
• Maintain participant tracking systems for special projects as assigned and provide information to counseling and administrative staff.
• Research and compile information on educational institutions, social services, and other community resources.
• Refer program participants to other social services or community resources, for non-vocational problems that affect their ability to seek and keep employment.
• Develop a working relationship with various companies, organizations and agencies, by making presentations, co-hosting meetings and co-facilitating workshops that explain the Dislocated Worker services and the other programs provided by Ramsey County Job Training.
• Participate in job fairs, Meet the Employer Events and contributes to curriculum development.

The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)

Essential Functions : 1, 2, 3, 4, 5, 6, 7, 8, 9,

Minimum Qualifications

Education : High school graduation or equivalent.

Experience : Four years paid or volunteer experience in a customer service or clerical position that included contact with clients / customers.

Substitutions : Post-secondary education in Vocational Education, Counseling, Human Services, Social Services, or another closely related field may substitute for two of the four years of the required experience.

Exam / Screening Process Information

This is a temporary, at-will position. This position requires an open screening and selection process. All applicants who meet the minimum qualifications will be forwarded to the hiring department for further consideration on an ongoing basis until all positions have been filled.

Definition of Unclassified from the Ramsey County Personnel Act :

Subdivision 1. General. "The appointing authority may discharge employees in the unclassified service with or without cause. Employees in the unclassified service have no right to a grievance appeal from discharge or other disciplinary action under sections 383A.281 to 383A.301. An employee in an unclassified position shall not have tenure but shall be entitled to all benefits associated with tenure such as vacation leave, sick leave, health insurance, and other benefits as determined by the county board."

Criminal Background Checks :

All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation :

Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and / or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer :

Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

It is preferred that you apply online. If you are unable to apply online, you can print a paper application for this posting by clicking . To apply with a paper application, you will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact :

Ramsey County provides a wide range of employee benefits to support health, well-being, and work / life balance. Benefits eligibility can vary depending on union status / contract language. A summary of benefits is provided below. Detailed information is available for review at

The County contributes a bargained percentage to the medical and dental monthly premium

Pre-tax medical, dental, vision monthly premium deduction option

Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)

Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments

Fully funded Metropass.

Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.

County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available

Tuition reimbursement, up to $4,000 per year

For information about Ramsey County's 2025 benefits, visit :

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.

Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

Select the option that best describes your highest level of education completed.Degree must be earned prior to the closing date of this posting.

If you indicated in the previous question, that you have a degree or college credits, please describe below your field of study, the name of the school, dates of attendance / completion, type of degree / name of courses, and number of hours or credits and whether they were quarter or semester credits. If you have other formal training and certifications related to this position, you may include that here. If you do not have a degree / college credit, please write N / A in the space below. DO NOT WRITE see resume or see application.

Which best describes your full-time equivalent experience in a customer service or clerical position that included contact with clients / customers?

Describe the experience indicated in question above. Include the name of your employer and provide specific details of the work you performed. Do not copy and paste your resume, a job description or indicate "see resume". If you do not have this experience, type "N / A in the space below."

Describe your experience with providing job search services and / or employment program resources. If no experience with job search or employment services, describe your experience with a comparable service. Include your job title, employer, dates of employment (include if it was part time or full time) and the types of services you provided. Include at least one example of when you provided coaching to a client / other in this area, and the outcome. Do not write "see resume". If you do not have any experience to report, write "NA".

Describe your experience helping people complete forms, complete referrals, or conduct other types of assessments (program, educational, etc). What was the context, and what steps did you take to ensure the person's objectives were completed. Include your job title, employer, dates of employment (include if it was part time or full time) and services you provided. Include at least one example of when you provided coaching in this area to a client / other, and the outcome. Do not write "see resume". If you do not have any experience to report, write "NA".

Describe your customer service experience. Explain in detail your role, what skills you frequently used, and how you ensured high levels of customer / client satisfaction were attained. If you do not have any experience, write "NA". Do not put "see resume" in this area. Note : Detail is important in order to consider this experience. The answer must include all of the information requested to be accepted.

Required Question