The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to team members. Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers cust...
Position requires one year of member service or call center experience in a bank or credit union. Provides quality information and exceptional member service and support by telephone and/or electronically. Transfers calls to appropriate department or employee; and processes transactions, member corr...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to ...
Virtual Call Center Supervisor. Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction,...
Start your path toward a fulfilling career at the Charles River Center. The Charles River Center provides innovative opportunities, services, and supports for over 950 children and adults with intellectual and developmental disabilities, acquired brain injury and mental health challenges, in the Met...
Job Title: Contact Center Supervisor/Call Center Supervisor. As a part of a call center team the member is expected to assist their assigned Supervisor in maintaining coverage of the queue, taking calls at least 20% of the time on a weekly basis, during peak times, low service level and special even...
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
In this role, you will work closely with Global Operations & Compliance to ensure that international transactions comply with legal requirements for accurate export and import declarations with local customs and other government authorities. Manage daily operations of trade compliance matters relate...
The Operations Manager is responsible for the establishment, management, and ongoing improvement of various operational processes for Oxford Instruments America as well as the performance of his/her team members. The Operations Manager will develop and maintain various operational standards, and rep...
Call Center Reservations Agent- Steady Extra Encore Boston Harbor in Everett, MA at Encore Boston Harbor **Location:**. The Encore Boston Harbor Call Center Reservations Agent** is responsible for providing information and booking services for guests of the hotel, providing personalized services of ...
The Medical Affairs Evidence Generation and Strategic Operations Sr. Manager, is a key member of the Global Medical Strategy and Evidence Generation team who will work closely with Medical Affairs and cross-functional stakeholders in. The successful candidate will lead operations for Real World Evid...
Provide WOW! Customer Service to our members. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. ...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Call Center Agent- Health Center. Receive inbound and make outbound calls (in both English and Spanish) with patients and community members to identify their needs, schedule appointments, and/or route calls to appropriate resources, as assigned by Lead Call Center Representative. Develop lasting rel...
The Weekend Program Manager is responsible for coordinating all operational activities of the Mobile Crisis Intervention Program Call Center including development and monitoring of the program's protocols. Position: MCI Call Center Weekend Program Manager. Assists in the supervision and performance ...
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of leaders of the store team, participating in managing the overall operations of the store. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors while ...
We support our customers 24 hours a day/7 days a week/365 days a year so our customer service representatives need to be flexible to work within the hours of operation, plus weekends and holidays. Virtual Property and Casualty Licensed Customer Service Representative**. Virtual Property and Casualt...
Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. As an Assistant Manager, you set the tone for the st...
Associate degree with one (1) year work experience in food services, or related field, or Bachelor's degree in food service technology/management or related field, preferred, but not required. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive che...
Vaco Boston has partnered with a leading bank looking to bring on a proven Customer Support Representative with a background in banking/finance customer service. As a Bank Customer Support Representative your role will involve facilitating the financial security of our members by engaging in needs-b...
ExperienceOne to two years related call center experience preferred; customer service experience required. Retrieve voice messages from mail box and return patient calls within 24 hours. The requirements listed below are representative of the knowledge, skills, and/or ability required. ...
Here at Point32Health our member services representatives are the backbone of the company. Our representatives are our brand ambassadors and our members are taken care of everyday, because of this. The experience and organizational knowledge youll gain as a member services representative serves as a...
In this experienced level role, you will serve as the first point of contact for Homesite-CONNECT customers (advisors, clients, and relationship partners) for service issues, requests, policies, procedures, and account information. You will report to a manager, and provide exceptional customer servi...
As the Director of Operations, you’ll lead the operations for multiple locations with full P&L oversight, set the standards, culture, and expectations for the other leaders in our company. LeapBrands is looking to fill a Director of Operations position. As the Director of Operations, you must kn...