People Development & Retention, Job Output, Call SLAs, Workflow Management and QA through Daily NPS are all key deliverables from an operational and business perspective. ...
We are an outbound call center calling both. ...
A Day in the Life as an SDMI Call Center Supervisor :. Our call center is located in the Northwest area of Las Vegas. Follow all written protocols and procedures of the call center. Interact with patients’, physicians and other staff both within the Center and at outside facilities providing a...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
Do you like developing and encouraging team members? Becoming a Supervisor requires you to maintain the day to day operations for the Call Transfer Vacation Advisors. Perform quality call monitoring for the department. Resolving whether service delivered meets department quality/service standards th...
We are an outbound call center calling both residential/commercial customers & offering them a choice for what they pay for their electricity and/or gas bill. Supervisor Responsibilities: Meeting daily and weekly sales targets Maintain customer satisfaction ratings based on explicit criteria set...
Overview It is the responsibility of the Call Center Supervisor to oversee the activities of a team of inbound phone representatives supporting all Reservation functions, to ensure guests receive a standard of superior service at the Golden Nugget. Continually assesses agent productivity and call ac...
Overview Call Center Supervisor Supervise and oversee the Call Center Department. Readjust lunches & daily Call Center schedules, Call Center operational duties and see work is distributed as needed. Oversee daily Call Center Department operations; internal & external work order allocation monitorin...
Of the five years (5) experience in Jet Engine maintenance, three years (3) shall be in a supervisory position that included responsibility for assigning program workloads as well as duties for entire shifts. ...
PATIENT SERVICE REPRESENTATIVE. Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triag...
Accountant, Accounting Clerk, Accounts Payable Specialist, Accounts Payable Administrator, Accounts Payable Manager, Billing and Collections Analyst, Billing and Collections Coordinator, Billing and Collections Manager, Bookkeeper, Chief Financial Officer, Controller, Comptroller, Credit Analyst, Fi...
BS in Chemical Engineering, Mechanical Engineering, Industrial Engineering, Operations Management, or other related technical degree PREFERRED (or equivalent experience). ...
Accountant, Accounting Clerk, Accounts Payable Specialist, Accounts Payable Administrator, Accounts Payable Manager, Billing and Collections Analyst, Billing and Collections Coordinator, Billing and Collections Manager, Bookkeeper, Chief Financial Officer, Controller, Comptroller, Credit Analyst, Fi...
The Manager of Clinical Operations leads and manages the Clinical Operations teams in multiple Metropolitan Service Areas (MSAs) to ensure their efficiency, productivity, and effectiveness. The Manager of Clinical Operations collaborates with and reports to the Senior Director of Clinical Operations...
The Embedded Banking Operations Manager is responsible for liaising between business requirements and technical/data needs, drive the operationalization of funds flows, perform reconciliation, processor operations, ACH operations, and network card operations. Develop and implement new operational pr...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the followi...
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
PATIENT SERVICE REPRESENTATIVE. Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triag...
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the followi...
As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support through inbound and outbound calls. We are seeking enthusiastic and customer-focused individuals to join our dynamic team as Call Center Agents. Previous experience in customer...
It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Conducting outbound calls to ensure guest satisfaction has been obtained for Front Desk, Housekeeping, Bell Desk, Valet guest re...
Hotel Reservation / Call Center Agents. Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada but will be a formal work from home position. Answer all incoming calls in a friendly, ...
The Manager, Event Operations provides support to the Event Operations Leadership Team to ensure the department is run in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Manager, Event Operations is responsible for the flawl...
This position is held responsible for the supervision of assigned personnel, the quality and safety of food products produced, the safety of personnel, the ongoing housekeeping of assigned areas and adherence to the production schedule while minimizing scrap (food waste) and optimizing line efficien...