We’re looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) organization as the principal communications advisor to the Chief Customer Officer and their leadership team. In this role, you’ll be responsible for executive communications for th...
We are seeking a collaborative Customer Success Manager to drive customer value realization and foster strong partnerships across our organization. Through our cloud, digital and AI technologies, we enable organizations to deliver Experience as a Service - creating empathetic customer experiences at...
Team Introduction: TikTok is seeking an experienced Product Manager to join our Customer Service Platform team. You will collaborate closely with various customer service teams to ensure user issues are addressed quickly and effectively. Responsibilities: - Drive the development and optimization of ...
We are seeking a highly experienced Senior Program Manager to lead customer services readiness and support for new product and service introductions, driving cross-functional teamwork and innovation. Lead the preparation and readiness of customer services to support new products and services across ...
This role will provide direct leadership to a team of individuals responsible for customer interface, factory loading, and order management with the objective to offer best in class customer service. TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services...
Support customer retention and acquisition programs by partnering with related department colleagues to proactively provide services for customers. Support customer retention and acquisition programs by partnering with related department colleagues to proactively provide services for customers. Resp...
Are you ready to lead a dynamic team and redefine excellence in customer service? We're seeking a passionate and results-driven Customer Service Manager to join our company. The Customer Service Manager is accountable for accurately processing customer orders, from order entry through delivery and p...
TikTok is seeking a Product Operations Manager to join our Customer Service Platform team. In this role, you will act as a bridge between business and product/technical teams, developing a deep understanding of customer service team pain points, identifying key needs, and driving optimization initia...
Leads preparation of customer services readiness to support new products and to deliver new services by using cross-functional program management. Experienced senior program manager who manages readiness of a large number of functions the global support teams for services readiness, IT/business syst...
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
The Customer Navigation and Service Senior Product Manager defines the vision, strategy and roadmap for transforming the customer service experience. The Senior Product Manager will define the product's value proposition, develop a compelling business case, secure buy-in from key stakeholders, and d...
Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively ...
We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. At Amazon, we are driven by innovation and customer obsession, which is deeply ingrained in everyt...
TikTok is seeking an experienced Product Manager to join our Customer Service Platform team. You will collaborate closely with various customer service teams to ensure user issues are addressed quickly and effectively. Drive the development and optimization of features within the customer service pl...
We are looking for an Entry Level Customer Service Manager to proactively support and provide direct customer service strategies for a renowned client in the Telecommunications industry. Provide a superior client experience by maintaining sales standards, delivering exceptional customer service, and...
Our products mainly serve the marketing team and customer service teams of TTS sellers, by providing them with efficient and easy-to-use operational tools in three main operational elements: customer marketing, store operation, and customer service. This role: - Steer the evolution of customer servi...
Management and Leadership background, client-facing customer service, time management, Excel skills, and able to adjust to changing circumstances. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Preferred 1-2 ye...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
Responsibilities:- Lead the development and optimization of features within our customer service platform, focusing on improving platform & agent efficiency- Ensure that agents are sufficiently powered with the necessary tools in order to resolve user inquiries- Collaborate with cross-functional tea...
Netflix Customer Service (CS) is here to assist customers when they need help. As a Product Manager of Customer Service, you will take strategic ownership of the Netflix Help Center platform (help. It is responsible for ensuring the right CS tools and technologies are in place and well-functioning t...
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
The Customer Service Engineering team empowers Netflix Customer Service to help customers resolve issues as they try to stream or sign up for Netflix. We are looking to add an Engineering Manager to help lead the Customer Service Engineering team and to grow it through the next set of innovations in...
Maintain regular communication with direct manager, internal team members, and commercial team members for any customer matters requiring attention including escalating any trending customer and/or service issues to the appropriate team members. Sr Manager of Medical Imaging Services & Customer Succ...
We’re looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) organization as the principal communications advisor to the Chief Customer Officer and their leadership team. In this role, you’ll be responsible for executive communications for th...
Direct customer facing experience in quality manager role. Must be available to travel to customer sites worldwide will be as required. ...