Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive pay / 100% covered health insurance premiums / 401k match / PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address ...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Job Des...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, ...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Custome...
As a Customer Support Specialist, you will be on the front lines; in charge of responding to inbound emails, phone calls, and online chat with customers to ensure their experience using the software is a success. Liaison between the customer and other Tripleseat team members (Tier 2 Support, Account...
As a Customer Support Specialist, you will be on the front lines; in charge of responding to inbound emails, phone calls, and online chat with customers to ensure their experience using the software is a success. Liaison between the customer and other Tripleseat team members (Tier 2 Support, Account...
The work of this position includes customer support problems that meet current and future business requirements of the IRS and its customers. Provide advice and assistance to customers; troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability ...
The Customer Service Support Representative will be the face of NEO Lab, working with our various clients to input prescriptions for a variety of orthodontic appliances. ...
What you will do:Communicate directly with customers to research, troubleshoot, and assist to ensure success and resolutionAssist customers through multiple channels (Zendesk tickets, online chat, phone calls, & Zoom)Ensure timely resolution of customer issues while maintaining a professional and po...
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience; Proactively address customers' problems b...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order is...
Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard; Deliver exceptiona...
Store Support Supervisor (Customer Service, Front End Support)**. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight cus...
Up to $45K per year / No experience required - As a Customer Support Specialist you'll: Handle incoming customer queries via email and live chat; Ensure a high level of customer satisfaction by understanding customer needs and providing solutions that meet or exceed expectations, while maintaining a...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Assists...
Assist our team of Account Managers by facilitating the sales process, including taking customer payments, providing the status of orders, answering customers’ questions, and signing out samples. Now Hiring: Account Expeditor (Sales Support). ProSource’s mission is to help our trade pro ...
GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Excellent customer service skill...
Customer Support Associate to work virtually in the U. In this crucial customer-facing role, you will help our customers execute some of the most important transactions of their lives. Perform chat, email, and phone-based customer support. Join Now and select the Customer Service Remote Job Bank Reg...
Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Assists...
In this role, you’ll play a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers and make a last...
Job overview Onsite Foxboro MA Provides technical support to customers and other service personnel in determining and solving software/hardware problems. Conducts a line of questioning that identifies the product problem while minimizing customer anxiety and increasing customer satisfaction. Support...
GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Excellent customer service skill...
Researches, evaluates, and provides feedback on problematic trends and incident and request trends and patterns in customer support requirements, assessing overall customer support effectiveness. Develops customer support procedures, standards, and performance metrics for the organizations serviced....