Field incoming service requests from end users, respond and resolve requests submitted through the Help Desk software, over the phone, through e-mail, and in person. Manage the hardware and software configuration, deployment, trouble shooting, maintenance and upgrades of network connected devices in...
The Help Desk/Technical Support Specialist will serve as a point of contact for help desk questions and trouble shooting. System maintenance for help desk ticket database that is utilized company wide. Perform regular file maintenance of help desk ticket system software. Perform advanced hardware an...
The Help Desk/Technical Support Specialist will serve as a point of contact for help desk questions and trouble shooting. System maintenance for help desk ticket database that is utilized company wide. Perform regular file maintenance of help desk ticket system software. Perform advanced hardware an...
Respond to email messages from customers seeking help and ask questions to determine the nature of the problem. ...
Minimum Experience 2+ Years of Field Support Services / Desktop Support. As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. Break-fix support for Laptop, desktop, tablets and associated hardwa...
Must be able to perform the essential functions of the position, with or without accommodation. The IT Enterprise Technician will provide technical support and expertise to end-users, assist in system administration tasks, and contribute to the implementation of new technologies. Coordinate with IT ...
This role serves as an on-site technician, working closely with our Executive users, Business Apps, Network, Server, and Information Security and will require on-call support rotation. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, nationa...
As a Customer Service Engineer in the Mid-West and a team member of the Desktop MetalCustomer Support department, ExOne division, you will be a primary point of contact and interface for alltechnical aspects between Desktop Metal, HQ, and the North American market. Identify HW, SW problems and repor...
This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to operating environment. Role :-Desktop Support Technician with netwo...
The Help Desk Specialist III will provide support to end users on a variety of issues. Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues. At least four (4) years of relevant Help Desk experience required. ...
This role serves as an on-site technician, working closely with our Executive users, Business Apps, Network, Server, and Information Security and will require on-call support rotation. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, nationa...
Recognize and escalate more difficult problems to appropriate staff within the IT team. Collaborate and provide support to IT Support Technicians in completing tasks and solving issues. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential f...
IT Support Specialists support the Workiva mission and objectives by ensuring that all employees are equipped with the relevant, functional equipment and software necessary to succeed in their roles. Employment decisions are made without regard to age, race, creed, color, religion, sex, national ori...
We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
Job Title: Desktop Support Technician Location: Des Moines, IA Duration: 12 Months. Experienced in PC (desktop/laptop/thin client) support - both desk side and remotely. Escalate issues to next-level support and or management accordingly. Demonstrated experience providing support with remote tools. ...
Establishes priorities on Help Desk tickets based on established helpdesk and departmental guidelines and procedures. The Help Desk Specialist may be requiredto do other duties and projects as needed. The Help Desk Specialist must be anactive and effective team member with outstanding communication ...
Job Title: Desktop Support Technician. ...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports I. T infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Test/Install/Upgrade application software to su...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports I. T infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Test/Install/Upgrade application software to su...
Desktop Deployment Technician openings. Position may be required to provide after hours and/or occasional weekend support. Image/reimage new and existing desktops, laptops, etc. Investigate any technical issues that may arise with system tasks and en-client support. ...
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes t...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports I. T infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Test/Install/Upgrade application software to su...
This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to operating environment. Primary desktop support for Windows Operatin...
Strategic Staffing Solutions is currently looking for a Desktop Support Technician for a contract opportunity with one of our largest clients located in Des Moines, IA!. Desktop Support Technician. Specific assignments can be mainstream PC and printer support or could be more specialized on specific...
Benefits : $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all serv...