A company is looking for a Senior Manager Incident Response. ...
The Incident Response Delivery Manager will work with the IR management team, IR team leads, incident responders, and incident readiness consultants within the Consulting practice to oversee all consulting matters. The Secureworks Incident Response team is looking for a Senior Delivery Manager who w...
Key Responsibilities:Drive efficiency and effectiveness of incident management processCoordinate response efforts to minimize downtime and restore servicesConduct post-incident reviews and analyze recurring IT problemsRequired Qualifications:Technical college degree or equivalent work experience3-5 ...
You will be responsible for critical incident management with cross-functional teams, delivering timely solutions with exceptional customer service. ...
A company is looking for a Security Engineering Manager in Incident Response. ...
Collaborate with senior incident management personnel for complex or critical incidents. Monitor and assess incoming incident reports to determine severity and impact. Incident Response and Resolution:. Respond promptly to incidents according to established protocols and procedures. ...
In depth understanding, Knowledge & Hands on experience in designing, implementing Incident Management & Major Incident Management Process. Should be able to communicate and coordinate with various stakeholders and business counterparts during Severity 1 incident. Should have in depth knowledge on M...
This position will be the IT Incident & Change Manager that works across the IT teams, and partners with the business when needed, to perform IT restorations and root cause analysis. Primary focus areas: IT Incident & IT Change Management. ...
The Incident Response Delivery Manager will work with the IR management team, IR team leads, incident responders, and incident readiness consultants within the Consulting practice to oversee all consulting matters. The Secureworks Incident Response team is looking for a Senior Delivery Manager who w...
Oversee the establishment and provide ongoing management of a regional security incident management model which should be based on Security Incident management/Incident response staff in each region. GSOC (Global Security Operations Center) Incident Response Manager. KPMG is currently seeking a Glob...
Lead reviews of Incident calls to ensure every Incident Manager is consistently raising the bar. Develop and maintain Incident response plans, procedures, and runbooks to effectively respond to Corporate and Online Production incidents. Serve in a role of Incident Commander as a primary point of con...
Foundation (Intermediate/Expert certification preferred) • ITIL Operational Support Analysis (preferred) • Minimum 4 years of experience leading or working on a Major Incident/Incident Management team. Knowledge in Incident, Change, and Problem Management. Establish/maintain/improve Major Incident M...
The Incident Response Delivery Manager will work with the IR management team, IR team leads, incident responders, and incident readiness consultants within the Consulting practice to oversee all consulting matters. The Secureworks Incident Response team is looking for a Senior Delivery Manager who w...
Experience in an incident or major incident function in IT with strong understanding of incident management principles, methodologies, best practices, and how these relate to change. Drive the adoption of Incident Management best practices and standards across the organization, including incident de...
Ensuring that the causes for all Major incidents are analyzed and the root cause is identified (through coordinating with the Problem Management process" Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc on a need basis to avoid reoccu...
Responsibilities:- Investigate, manage, and resolve reported incidents and escalations across various TikTok channels, including the review of graphic, controversial, and potentially offensive content;- Craft comprehensive incident reports and effectively communicate analysis results and escalations...
Retain the Technical Observation Post (certain ad-hoc individuals who observe the service after the Incident is resolved) in order to insure that the resolution has actually resolved the Incident and that the Services have returned to their normal state. Document the new knowledge learning and any o...
You will be responsible for critical incident management with cross-functional teams, delivering timely solutions with exceptional customer service. ...
Collaborating with Risk Operations on training, communication, and awareness programs for effective risk event incident management to various stakeholders of the risk event incident process. As a full-time employee, compliance with the workplace policy means working with your direct manager to creat...
The Incident Manager will work closely with Customer Support, Product, and Engineering teams to ensure incidents are resolved efficiently and effectively, minimizing impact on our customers and business operations. Manage the end-to-end incident management process for Tier 3 production incidents, en...
You will be responsible for critical incident management with cross-functional teams, delivering timely solutions with exceptional customer service. ...
Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported application/service incident and initiating the incident management process. Prioritizing incidents according to how soon the application/service should be recovered (urgency) and...
You will be Incident Manager for Severity 1 and Severity 2 Incidents (coordinating the incident from the initial triage to the resolution, engaging teams, escalating long running incidents). You will work together with the MCC Manager to ensure that operations during a shift are managed to proper SL...
Retain the Technical Observation Post (certain ad-hoc individuals who observe the service after the Incident is resolved) in order to insure that the resolution has actually resolved the Incident and that the Services have returned to their normal state. Document the new knowledge learning and any o...
Once a major incident is escalated by st- or nd-level technical staff, the Incident Manager should determine what resources and expertise are required to resolve the incident and set about forming a Major Incident Team that can resolve the issue as quickly as possible. The Incident Manager takes ful...