Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!. Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success. We offer a comprehensive training program to every incoming Service...
The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. They provide exceptional standards of support to all our inter...
The Service Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Service Desk or He...
The IT Service Desk Analyst II will serve as a technical expert of Sphera's IT Service Desk global team, participating in a variety of analytical and technical assignments that provide diagnosis, solving and documentation of IT solutions. As a key point of contact for end-users, the IT Service Desk ...
This job was posted by : For more information, please see: Service Desk AnalystReq number:R2453Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Service Desk Analyst, you will be providing Service Desk support to our customers applying technical knowledge and customer service ski...
The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. They provide exceptional standards of support to all our inter...
As the Service Desk Analyst, you will be responsible for monitoring user requests and system issues. Customer-oriented mindset with a passion for delivering exceptional service and support. ...
Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. The Service Desk Analyst documents, categorizes and assesses support calls; takes appropriate corrective actions; and escalates the problem as required. Perform defined functions re...
The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. They provide exceptional standards of support to all our inter...
You will act as a resource to the service desk analysts on support activities and collaborate within the larger IT support team to ensure the highest level of customer support and resolutions. As part of our larger technical support group you will be an integral part of our service desk team. On any...
Service Desk Analyst (On-site Chicago) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in s...
As an Support Technician, Service Desk you will provide technical and troubleshooting assistance to employees across the organization, as well as escalate and assist, in complex incidents and projects with advanced-level IT systems teams. We are looking for an energetic, outgoing, customer service o...
The American Library Association seeks an experienced Support Specialist for its IT department. Providing end-user support: Assisting with personal computing devices, applications support, and maintenance and support of AV equipment in ALA headquarters office. Familiarity with supporting mobile devi...
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency. ...
The IT Intern, under the direction of the IT Manager, will assist with various IT tasks within the office environment. Primary responsibilities will include assisting with new employee IT onboarding, providing support for office users, updating documentation, and managing inventory. Collaborate with...
Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products Supports Core, Installs and maintains PCs and associated software, and peripherals. Position: Desktop Support Technician. This is a journeyman position...
TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, AZPetVet and Chapter Aesthetic Studio. As a reflection of our current needs and planned growth ...
Service Desk Specialist / Help Desk Specialist. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. We seek innovative individuals who can react to a fast-paced environment to leverage and stretch certain skill sets to help us reach a common goal. We are lookin...
L2/L3 support where candidate will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a ...
Business Analyst would lead and manage the IT Change Management and Problem Management practices of the organization and work across the IT landscape to perform change assessments, risk assessments, root-cause analysis, and impact analysis. Lead and conduct business requirements/technical documentat...
Perform break-fix support for Laptop, desktop, tablets and associated hardware peripherals with 3rd party vendors for warranty repair/replacement. Ability to participate in supporting and answering calls on AWS connect & IPC voice support is important. Monitors, restores service, changes, suppor...
Must be familiar with financial data and understand the market data, reference data etc. Perform data profiling, data analysis, root cause resolution analysis, problem solving etc. Must have a Data analysis / Data Engineering role. It will be very data invasive and the person must be able to prove d...
Level 2 Desktop Support Technician. Chicago, IL and be responsible for interacting and providing hardware upgrades, new technology, and phone support for client community. Minimum 2 to 5+ years of related work experience in PC deskside support, an AA degree, or technical training / equivalent combin...
Our Business team is a lean (still less than 10 people), dynamic group of highly analytical and technical individuals deployed to tackle high-priority cross-functional challenges that arise as our global operations evolve. In your first 12-18 months, you'll be asked to navigate ambiguity on daily ba...