A company is looking for a Technical Support Engineer to provide first-line technical support to end-users and resolve basic technical issues. ...
You'll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketin...
A company is looking for an Engineer 1, Technical Product Sales Support. ...
Work closely with the Service Managers to support them in gaining a good understanding of the technical issues and their resolution, and support them in driving high profile technical escalations. Most if not all of Juniper's premier customers purchase Advanced Service contracts because they recogni...
You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
Technical Support Engineer 4 (Government TAC). Part of the Global Customer Success organization of Juniper Networks, the candidate will be required to deliver a high level of technical support on specific Juniper Networks product(s) to customers, directly or via partners. Become the key technical su...
Previous experience in a customer-facing technical support role (Support Engineer) - advantageous. As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Networking with key contacts beyond your domain of expertise will be...
Escalation Engineer: Provide 24x7 deep technical troubleshooting for escalated issues that involve Juniper Networks' products' most technically complex or politically sensitive support situations. Train and support JTAC Engineers and help them resolve service requests (SRs'). Act as the escalation p...
Provide technical support for Broadcom Mainframe Software products to ensure our customers are able to use our products efficiently and effectively. Strong problem-solving skills and ability to provide high-quality technical support. Strong written and verbal communication skills for technical and n...
Previous experience in a customer-facing technical support role (Support Engineer) - advantageous. As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Networking with key contacts beyond your domain of expertise will be...
Staff, Technical Support Engineer (Government TAC). Part of the Global Customer Success organization of Juniper Networks, the candidate will be required to deliver a high level of technical support on specific Juniper Networks product(s) to customers, directly or via partners. Become the key technic...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
Bachelor’s degree in Computer Science, Information Systems, Information Technology, or in related technical or scientific fields such as engineering, operations research, engineering management, or related STEM degree program (certain certifications can take place of this requirement). Arcfield was ...
You’ll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketin...
Staff, Technical Support Engineer (Top Secret w/ SCI Clearance) . The candidate will provide a high level technical guidance and support on Juniper products with an emphasis in networking and system administration. Primarily provide technical support for Juniper Products in datacenter, routing, and ...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
Communicate with our core engineering team to provide real-time product feedback from the field. Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
Technical Support Engineer 4 – CFTS (Routing). This position is for the Juniper TAC CFTS (Customer Focused Technical Support) to up skill on JUNOS based platforms and understand the support process when solving customer issues on Junos based products. Interface internally with CFTS Lead Engineers, E...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Technical Support Engineer 4 . If so – we might be looking for you for an exciting role in our Customer Focused Technical Support (CFTS) team!. Become the dedicated focal technical support contact and handle high priority incidents for a limited number of Advanced Services customers, on specific Jun...
You’ll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketin...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
Previous experience in a customer-facing technical support role (Support Engineer) - advantageous. As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Networking with key contacts beyond your domain of expertise will be...