Medical Secretary

Medical Secretary

Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met

Appointment scheduling for clinic visit, injections, and procedures

Work with the leadership team to mastermind ways to improve the quality of patient care and workflows

Partner with the clinic leadership to manage office/medical supplies, and office equipment

Process paperwork (work letters, FMLA, etc.)

Process Prescription request

Managing patient portal messages and clinic task buckets

Attend clinic meetings

Answering incoming calls/messages

Schedule, reschedule, and cancelling appointments

Chart Prep

Other duties as assigned

High School Diploma or equivalent knowledge preferred

Medical Assistant diploma or certificate from an accredited institution preferred

2-3 years in a healthcare setting providing service to patients

Knowledge of HIPPA and patient confidentiality laws

Knowledge of using computers and various computer programs

Knowledge of medical terminology

Skill in supporting clinical and clerical operations

Skill in providing excellent customer service

Skill in telephone etiquette

Skill in time management

Multitasking and organizational skills

Excellent written and oral communication skills

Teamwork skills

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