Talent.com
Staff / Senior Staff Product Manager - Observability
Staff / Senior Staff Product Manager - ObservabilityServiceNow • Atlanta, GA, US
No se aceptan más aplicaciones
Staff / Senior Staff Product Manager - Observability

Staff / Senior Staff Product Manager - Observability

ServiceNow • Atlanta, GA, US
Hace 14 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Staff / Senior Staff Product Manager - Observability

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are looking for an AI-native product leader with a strong background in network observability, cloud networking, or infrastructure platforms to drive the next generation of intelligent, compliance-aware observability for hyperscaler and sovereign cloud environments.

This role goes beyond traditional monitoring you will design and deliver capabilities that leverage AI / ML, LLMs, and agentic automation to :

  • Predict network degradations before they impact services.
  • Automate compliance validation for sovereign workloads.
  • Orchestrate autonomous remediation workflows that minimize human intervention.

You will own the end-to-end product lifecycle, from vision and architecture definition to adoption and continuous improvement, ensuring network observability evolves into a self-healing, compliance-assured platform.

What you get to do in this role :

Strategic Leadership

  • Define and execute a multi-year AI-native network observability strategy spanning hyperscale and sovereign cloud deployments.
  • Establish a vision for predictive, automated observability moving from reactive monitoring to autonomous, intelligence-driven operations.
  • Anticipate technology and regulatory changes (AI governance, sovereign cloud evolution, hyperscaler service updates) to keep the platform ahead of the curve.

    • AI-Enhanced Platform Development

  • Design and deliver AI / ML-powered telemetry pipelines that analyze high-volume network data (flow logs, packet captures, metrics) for anomalies and degradation patterns.
  • Embed LLM-based reasoning agents for root cause analysis, network impact assessment, and remediation recommendations.
  • Implement agentic AI workflows to :
  • Detect compliance deviations (data residency, encryption policy breaches).
  • Automate configuration drift detection and corrective actions.
  • Simulate network failure scenarios for resilience validation.
  • Integrate with hyperscaler-native capabilities, ensuring AI inference models work in both standard and sovereign cloud environments.

    • Sovereign Cloud Compliance & Autonomy

  • Build observability solutions that are compliance-aware by design :
  • Sovereign-certified encryption and key management.
  • Data residency assurance for AI training datasets.
  • Role-based, jurisdiction-compliant access to AI insights and telemetry.
  • Ensure AI models are trained and executed in sovereign-compliant environments without violating jurisdictional restrictions.
  • Support air-gapped and low-connectivity deployments with edge AI inference capabilities.

    • Cross-Organizational Collaboration

  • Partner with SRE, cloud networking, compliance, and AI / ML engineering teams to deliver production-grade AI observability features.
  • Collaborate with governance teams to align AI observability outputs with audit, risk, and compliance frameworks.
  • Drive alignment with architecture and operations teams to standardize AI-driven operational playbooks.

    • Measurement & Optimization

  • Define AI performance KPIs such as prediction accuracy, false positive rates, automated resolution percentage, and compliance drift detection rate.
  • Continuously refine AI models using telemetry feedback loops, ensuring high accuracy and relevance.
  • Measure operational impact reductions in MTTR, incident frequency, and compliance breach risk.

    • Qualifications

    To be successful in this role you have :

  • 10+ years in product management or platform ownership in networking, observability, or cloud infrastructure.
  • 3+ years of experience integrating AI / ML into products.
  • Deep understanding of network protocols, routing, telemetry standards (NetFlow, sFlow, IPFIX), and packet analysis.
  • Proven experience with hyperscaler networking architectures (AWS, Azure, GCP) and sovereign cloud environments.
  • Familiarity with AI / ML frameworks (TensorFlow, PyTorch) and LLM integration into operational systems.
  • Understanding of compliance frameworks (GDPR, FedRAMP, CMMC) and their implications on AI data handling.
  • Proficiency with observability stacks (OpenTelemetry, Prometheus, Grafana, Splunk) and automation tooling.

    • Preferred Qualifications

  • Experience designing AI-native observability platforms for regulated, multi-cloud environments.
  • Background in agentic AI workflows for infrastructure operations.
  • Expertise in air-gapped AI deployments and sovereign-compliant ML pipelines.
  • Track record of delivering autonomous network remediation systems.

    • Key Competencies

  • Visionary Leadership Can set and drive a roadmap for AI-native observability evolution.
  • AI Fluency Understands how AI / ML models are built, deployed, and improved.
  • Compliance Acumen Navigates regulatory impacts on AI-powered telemetry and automation.
  • Execution Discipline Delivers at scale with high reliability and security.
  • Influence & Alignment Brings AI, networking, and compliance stakeholders to consensus.
    • Crear una alerta de empleo para esta búsqueda

    Staff Product Manager • Atlanta, GA, US

    Ofertas relacionadas
    Product Manager, Product Enablement

    Product Manager, Product Enablement

    Comcast • ALPHARETTA, Georgia, United States
    A tiempo completo
    Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with the...Mostrar más
    Última actualización: hace 4 horas • Oferta promocionada • Nueva oferta
    Staff Product Marketing Manager

    Staff Product Marketing Manager

    VirtualVocations • Norcross, Georgia, United States
    A tiempo completo
    A company is looking for a Staff Product Marketing Manager.Key Responsibilities Own strategic messaging, positioning, and differentiation for enterprise solutions Drive cross-functional go-to-ma...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Group Product Manager

    Group Product Manager

    VirtualVocations • Alpharetta, Georgia, United States
    A tiempo completo
    A company is looking for a Group Product Manager responsible for driving the evolution of its product portfolio to enhance collaboration and optimize workflows in the AEC industry.Key Responsibilit...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Staff Product Manager

    Staff Product Manager

    VirtualVocations • Decatur, Georgia, United States
    A tiempo completo
    A company is looking for a Staff Product Manager for their AI Team.Key Responsibilities Define AI product strategy aligned with the company's vision Conduct research to bridge technology and cus...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior AI Product Manager

    Senior AI Product Manager

    VirtualVocations • Alpharetta, Georgia, United States
    A tiempo completo
    A company is looking for a Sr Outbound AI Product Manager - Adaptive Planning.Key Responsibilities Gather insights from customers and internal teams to shape product direction and ensure AI featu...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Product Manager

    Product Manager

    VirtualVocations • Marietta, Georgia, United States
    A tiempo completo
    A company is looking for a Product Manager to join their Care Navigation Pod.Key Responsibilities Conduct user research and leverage feedback to inform product decisions and drive business outcom...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior Staff Product Manager, Mobile (Mailchimp)

    Senior Staff Product Manager, Mobile (Mailchimp)

    Georgia Staffing • Atlanta, GA, US
    A tiempo completo
    Mailchimp is a global leader in marketing automation, empowering millions of small businesses to grow through smarter marketing and customer engagement. As part of the Intuit platform, we're buildin...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Senior B2B Product Manager

    Senior B2B Product Manager

    VirtualVocations • Norcross, Georgia, United States
    A tiempo completo
    Key Responsibilities Lead the development and execution of product strategies for B2B offerings Collaborate with cross-functional teams to enhance product features and user experience Analyze m...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Senior Technical Product Manager

    Senior Technical Product Manager

    VirtualVocations • Norcross, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Technical Product Manager, Data / Product Security.Key Responsibilities : Define and drive the product strategy for data protection across the platform and partners...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior Product Manager

    Senior Product Manager

    VirtualVocations • Alpharetta, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Product Manager responsible for guiding new features and capabilities from concept through production and ongoing maintenance. Key Responsibilities Identify and d...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Senior Product Manager, Distributed Storage

    Senior Product Manager, Distributed Storage

    VirtualVocations • Norcross, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Product Manager for Distributed Storage Systems.Key Responsibilities Define and execute the product strategy for distributed storage and scheduling systems Part...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Senior Product Manager, Authentication

    Senior Product Manager, Authentication

    VirtualVocations • Norcross, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Product Manager, Authentication.Key Responsibilities : Collaborate with leadership, customers, and teams to define access control and management strategies Lead ...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Senior Product Manager - Platform

    Senior Product Manager - Platform

    VirtualVocations • Marietta, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Product Manager - Platform (UK).Key Responsibilities Lead product strategy for platform services, APIs, and infrastructure Own the end-to-end product experience...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Hardware Product Manager

    Hardware Product Manager

    VirtualVocations • Decatur, Georgia, United States
    A tiempo completo
    A company is looking for a Hardware Product Manager.Key Responsibilities Monitor product performance and customer experience for hardware product lines Identify new product opportunities and tra...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Product Manager, Integrations

    Product Manager, Integrations

    VirtualVocations • Atlanta, Georgia, United States
    A tiempo completo
    A company is looking for a Product Manager, Custom Integrations.Key Responsibilities Define and maintain the roadmap and strategy for customer PAS platform integrations Collaborate with engineer...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Remote Product Manager

    Remote Product Manager

    VirtualVocations • Marietta, Georgia, United States
    Teletrabajo
    A tiempo completo
    A company is looking for a Contract Product Manager to support the development and execution of its Personal Health Ecosystem product offering. Key Responsibilities Drive and execute product visio...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Staff, Enterprise Knowledge Product Manager

    Staff, Enterprise Knowledge Product Manager

    Warner Bros • Atlanta, GA, US
    A tiempo completo
    Staff, Enterprise Knowledge Manager.Discovery the stuff dreams are made of.When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Senior Product Manager - AI

    Senior Product Manager - AI

    VirtualVocations • Alpharetta, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Product Manager - AI Front Office (SaaS / Healthcare IT).Key Responsibilities : Define and articulate the product vision and strategy for front office innovations i...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada