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Help Desk Technician

Help Desk Technician

Insight GlobalOrlando, FL, US
Hace 2 días
Tipo de contrato
  • Temporal
Descripción del trabajo

Position : Help Desk Technician

Location : Orlando, Florida

6 Month Contract -to- Hire

Pay Rate : $17-$18 / hr

Looking to HIRE RIGHT AWAY!

Job Description

We are seeking a Service Desk Associate to provide exceptional support in a fast-paced environment. The ideal candidate will have prior hospitality experience in hotels or theme parks, along with at least three months of service desk experience.

Responsibilities :

  • Perform light troubleshooting, including password resets and account linking
  • Handle service requests and resolve basic technical issues
  • Utilize ticketing systems to track and manage support cases

Preferred Skills :

  • Experience with ServiceNow or similar ticketing platforms
  • Familiarity with healthcare environment
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