Client Service Analyst, Collector

Join Fiserv As A Client Service Analyst, Collector

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

As a Client Service Analyst, Collector, you will be a critical member of our team and engage in advanced collections; ranging from unpaid processing fees to chargebacks and equipment. You will assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets. You will collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective. You will utilize skip-tracing tools to obtain up-to-date customer information. You will provide daily coverage of all accounts until payment arrangements have been made. You will detail all discussions and actions in collections system or database. You will multitask and navigate quickly through various systems.

What you will need to have :

• High school graduate / GED
• Minimum of 1 year collections and / or customer service experience.
• Prior experience working in a call center

What would be great to have :

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please :

Our commitment to Equal Opportunity : Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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