Network Operations Center Analyst

SeaHill Consulting Group
Oakton, Virginia

Exciting full-time opportunity!

This is an on-site position in Oakton, VA. Candidate must be a US Citizen.

The selected candidate must be flexible and willing to work a scheduled shift in a 24 / 7 / 365 operational support environment.

This may include off-shifts, nights and weekends. In addition, some substitute rotation may be required at times. These specific roles are for 2nd shift (3pm-1am;

4 10-hour shifts either Wed Sat or Sun Wed) and / or 3rd shift (estimated at 10pm 6am ET; 4 10-hour shifts either Wed Sat or Sun Wed).

Key Responsibilities

  • Work as part of an operations team using network monitoring platform to monitor for, troubleshoot, and manage fault conditions for several custom managed network clients.
  • Experience and knowledge of Cisco and Juniper routers from the Command line
  • Must be able to dynamically multitask on complex, diverse issues and work with customers in a fast-paced SLA environment
  • Adapt to and drive change, as well as be resourceful and self-directed
  • Excellent communication skills and clearly document and communicate their findings internally and externally
  • Interact with customers and must be able to communicate at a technical as well as non-technical level with peers, management and customers

Day to Day Responsibilities

  • Bachelor’s Degree or equivalent industry or military experience
  • CCNA / CCNP or equivalent networking knowledge
  • Ability to diagnose complex routing issues (Cisco / Juniper)
  • Advanced understanding of OSPF, EIGRP, and BGP
  • WAN troubleshooting / problem determination
  • ITIL knowledge / experience

Preferred Experience and Attributes

  • Advanced Cisco Campus / Data Center LAN troubleshooting / problem determination experience
  • Experience with F5 and / or Cisco ACE Load Balancer
  • Advanced Juniper Campus / Data Center LAN troubleshooting / problem determination experience
  • Advanced knowledge of and experience with Juniper JUNOS / SRX Architecture
  • Hace más de 30 días