Administrative Assistant

San Jose StaffingSan Jose, CA, US

Hace 4 días

Tipo de contrato

A tiempo completo

Descripción del trabajo

Administrative Assistant

Mobility Options by Transdev works with partner agencies to find creative solutions in providing transportation options for passengers with disabilities. The Administrative Assistant performs administrative duties and office support activities for the ADA Eligibility team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The key responsibilities include :

Answering inbound calls and conducting outbound calls in a polite, timely manner.
Coordinating documents, correspondence, and web pages.
Reviewing documents and proofreading work for grammar and spelling, accuracy, consistency of terms, and completeness.
Acquiring, reviewing, inputting, and formatting accurate data.
Interfacing and communicating with internal and external customers.
Participating in the development and maintenance of improvement processes.
Developing a strong network within the department.
Maintaining confidentiality of all information.
Representing Mobility Options in a professional manner.
Performing other duties as required.

The requirements listed below are representative of the knowledge, skill, and / or ability required :

High school diploma or equivalent, such as GED, required.

1 or more years of Customer Service experience preferred.

Ability to work shifts or flexible work schedules as needed.

Ability to read, comprehend, and understand maps.

Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases, and routes.

Ability to communicate via telephone with clear speech and a pleasant phone manner.

Must possess excellent verbal communication skills.

Ability to work as a member of a team.

Must be computer literate and proficient in the use of Microsoft Office.

Must be able to interact and communicate with diverse clients.

Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills in order to handle sensitive and confidential situations.

Must undergo a pre-employment drug test once offered a position.

Must be willing to undergo a criminal and employment background check once offered a position.

Travel requirement (as a percent) :

Work Environment :

Must be able to work shifts or flexible work schedules as needed.

85% of work is accomplished indoors and in air conditioned or well-ventilated facilities.

Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

Employee may periodically need to travel locally.

Physical Demands :

The employee is required to sit for long periods; use hands and fingers to type, manipulate, handle or feel; and talk and hear.

The employee is frequently required to reach with hands and arms.

The employee is occasionally required to stand, walk, balance, and stoop, kneel or crouch.

The employee must regularly lift and / or move up to 10 pounds and occasionally list and / or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.

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Administrative Assistant • San Jose, CA, US