Technical Customer Success Manager
VirtualVocationsBoise, Idaho, United StatesHace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Technical Customer Success Manager to assist customers in utilizing their integration platform effectively.
Key Responsibilities
Support adoption efforts by providing technical guidance and best practices to customers
Assist in configuring, testing, and troubleshooting integration workflows on the platform
Conduct enablement sessions to help customers understand technical concepts and platform capabilities
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience in a customer-facing technical role, such as Technical Account Manager or Solutions Engineer
Foundational understanding of APIs, webhooks, and integration principles
Basic experience with cloud-based applications like NetSuite, Shopify, or Salesforce
Experience using tools like Salesforce or customer support platforms is a plus
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Technical Manager • Boise, Idaho, United States
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