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Operations Support Specialist
Operations Support SpecialistCommunity Concierge Services • Charlotte, NC, US
Operations Support Specialist

Operations Support Specialist

Community Concierge Services • Charlotte, NC, US
Hace 17 horas
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Job Description :

The ideal candidate is highly detail-oriented, ensuring that every task-no matter how small-is completed with accuracy and care. They take a proactive approach to driving accountability and improving operational efficiency across teams. This individual will play a key supporting role in both the Operations and Human Resources departments, contributing to the smooth execution of day-to-day functions and strategic initiatives.

Primary Responsibilities Include (but not limited to) :

  • Monitor and oversee all operations emails
  • Prioritize and respond to emails in a timely and professional manner.
  • Oversee Slack complaints to ConnecTeam and Portal
  • Oversee all Slack channels including but not limited to :

Missed trash, General, and Operations channels

  • Answers questions in slack channels and be knowledgeable of all aspects of operations
  • Assigns tasks on Asana to leadership team
  • Complete special projects as needed while ensuring timelines are met.
  • Handling of Customer Service / 1-800 number during business hours and logging each call on our call log
  • Returning all resident concerns via phone call
  • Monday thru Friday - 9am-5pm

    Hybrid - Charlotte, NC

    Job Posted by ApplicantPro

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    Operation Specialist • Charlotte, NC, US