Principal Visual Strategist Job at ServiceNow in San Diego

Overview

We are looking for a senior creative strategist and visual designer to elevate ServiceNow’s critical thought leadership and strategies into executive-ready visuals that drive decisions. This role focuses on creating board-grade decks, frameworks, and visuals that fuel CDIO and CCO conversations with C-Level leadership, the ServiceNow Board, and external executives.

As part of the DT Product Activation & Adoption team, you’ll collaborate with our leaders and partners to design slides, frameworks, and infographics that clarify our key narratives (e.g., AI Native Transformation, Agentic Workforce Management, Autonomous Operations across the enterprise). Your work will directly shape conversations that influence ServiceNow’s future.

What You Get To Do In This Role

• Design executive-ready visuals : craft slides, diagrams, and frameworks that simplify complexity and inspire confidence in board and ELT sessions.
• Turn strategy into clarity : distill strategy into polished, consulting-grade decks that drive alignment and action.
• Create “viral” executive moments : develop visual concepts that executives adopt and reuse across their communications.
• Ensure brand and narrative consistency : apply ServiceNow / DT brand standards while evolving a unified visual storytelling style across big bets.
• Work independently at the highest level : collaborate directly with executives, managing inputs, edits, and confidentiality with minimal oversight.

What Success Looks Like

Qualifications

Compensation and Benefits – For this location, base pay ranges from $146,400 to $256,200, plus equity where applicable, with variable / incentive compensation and benefits. Base pay is a guideline and varies by location and qualifications. Health plans, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave are available where applicable.

Equal Opportunity – ServiceNow is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, or other protected statuses. This includes consideration of arrest or conviction records as required by law.

Accommodation – If you require a reasonable accommodation to participate in the application process, contact globaltalentss@servicenow.com.

Export Control – Some roles require compliance with export control regulations. Employment is contingent upon obtaining any required licenses or approvals.

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