Job Description
Job Description
Benefits :
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Join the team at Stiltsville Fish Bar, a coastal-inspired dining destination in Miami Beach!
Were seeking a Front of the House Supervisor to lead and support our team in delivering outstanding guest experiences.
Reports to :
Restaurant Management TeamResponsibilities :
Advancing the Grove Bay Mission Statement and Core ValuesDelivering exceptional hospitality to all guestsUpholding all core Standard Operating ProceduresCoaching in the moment of hourly team membersTraining and development of new team membersHandling any guest issues that arise in a respectful mannerFollowing all opening and closing proceduresCash handling following Grove Bay SOPAbility to expedite in adherence with the Grove Bay SOPStrong understanding of all operational systems Toast, OpenTable, R365Maintaining cleanliness and sanitation of the restaurant ensure restaurant is showroom ready at all timesMust work a minimum of six hours during Supervisor shiftQualifications :
Must be an A Player and endorsed by Management Team, Director of Operations, and Training DepartmentMust have worked within venue or other Grove Bay restaurant for minimum of 4 monthsPrior supervisor experienceMultiple language abilities a plus, fluency in English requiredSkills & Knowledge :
Strong attention to detail and focus on process excellenceAbility to learn and bring "out of the box" ideas to the teamGenuine enthusiasm and aptitude for serving peopleExcellent verbal and written communication skillsMust possess strong communication and listening skillsDemonstrates strong problem-solving skills through ability to diagnose and implement solutionsAbility to set and meet deadlinesSuccessful completion of Grove Bay's training program, including all EdApp training contentCertifications :
Food and Alcohol Safety training (ServSafe)Physical Demands :
Ability to move throughout the venue during shifts (standing, walking, kneeling, bending) for extended periods of timeAbility to sit for extended periods of timeAbility to make repeating movements of the arms, hands, and wristsAbility to express or exchange ideas verbally and perceive sound by earManual dexterity, hand-eye coordination, and ability to work with hand above shouldersAbility to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 poundsAbility to turn or twist body parts in a circular motionAbility to tolerate exposure to heat, cold, chemicals, and loud / noisy environmentGrove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.