Talent.com
No se aceptan más aplicaciones
Director - Services Alliances

Director - Services Alliances

Atlanta StaffingAtlanta, GA, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Director Of Services Alliances

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, you'll enjoy :

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

SHI is seeking a dynamic and strategic Director of Services Alliances to lead and expand our ecosystem of service delivery partners. This role is responsible for developing and managing strategic relationships with key partners, ensuring alignment with SHI's go-to-market strategy, and driving revenue growth through collaborative service offerings. The ideal candidate will have deep experience in partner management, service delivery models, and strategic planning within the IT services industry.

Role Description

Alliance Strategy & Development

  • Define and execute the strategy for building and scaling SHI's services alliances ecosystem.
  • Identify and onboard new service partners that complement SHI's offerings in cloud, networking, security, managed services, and professional services.

    • Partner Relationship Management

  • Cultivate strong executive-level relationships with key service partners.
  • Serve as the primary point of contact for strategic service alliance partners.

    • Go-to-Market Enablement

  • Collaborate with sales, marketing, and service delivery teams to develop joint value propositions and go-to-market plans.
  • Ensure partner services are integrated into SHI's sales motions and solution offerings.

    • Performance & Operations

  • Establish KPIs and performance metrics to measure the success of service alliances.
  • Monitor partner performance and ensure compliance with SHI's quality standards and customer satisfaction goals.

    • Cross-Functional Leadership

  • Work closely with internal stakeholders across sales, practice leads, operations, legal, and finance to support alliance initiatives.
  • Lead cross-functional teams to grow joint service solutions pipeline and revenue.

    • Additional Responsibilities

  • Develop and implement strategic service delivery plans to enhance customer satisfaction and drive business growth.
  • Lead and manage the services team, fostering a culture of excellence, collaboration, and continuous improvement.
  • Oversee resource allocation and operational budgeting, ensuring optimal utilization of assets to achieve service delivery goals.
  • Monitor and evaluate service delivery performance through data-driven metrics and analytics to drive improvements and ensure alignment with strategic objectives.
  • Collaborate with cross-functional teams to integrate service delivery into business processes, enhancing operational efficiency and effectiveness.
  • Build and maintain relationships with key stakeholders, including clients, partners, and vendors, to support service delivery initiatives and drive organizational success.
  • Ensure compliance with service delivery policies, procedures, and standards, safeguarding the organization's reputation and integrity.
  • Identify and mitigate service delivery risks through comprehensive risk management strategies and contingency planning.
  • Drive innovation in service delivery practices, leveraging technology and best practices to enhance efficiency and performance.
  • Report on service delivery performance and strategic initiatives to senior leadership, providing insights and recommendations for future planning.

    • Behaviors and Competencies

  • Strategic Thinking
  • Leadership
  • Business Acumen
  • Communication
  • Collaboration
  • Problem-Solving
  • Customer-Centric Mindset
  • Results Orientation
  • Adaptability
  • Strategic Implementation
  • Continuous Improvement

    • Skill Level Requirements

  • Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success.
  • Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization.
  • Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency.
  • Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment.
  • Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts.
  • Experience with change management and change consulting, crucial for driving innovation and continuous improvement within the organization.

    • Other Requirements

  • Completed Bachelor's Degree in Sales, Information Technology, or a related field, or relevant work experience required.
  • Master's Degree in Business Administration preferred.
  • 7-10 years of experience in Sales, Information Technology, or a relevant functional area.
  • 4+ years of experience in a management position required.
  • 15+ years of experience in Strategic Alliances, Partner Management, or Business Development in the IT Industry.
  • Proven track record of building and scaling service partnerships that drive revenue and customer value.
  • Strong understanding of cloud, cybersecurity, managed services, and professional services landscapes.
  • Excellent communication, negotiation, and executive relationship-building skills.
  • Ability to travel to SHI, Partner, and Customer Events.
  • Ability to travel 50%.

    • The base salary range for this position is $125,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus / commissions, are $200,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M / F / Disability / Protected Veteran Status.

    Crear una alerta de empleo para esta búsqueda

    Alliance Director • Atlanta, GA, US

    Ofertas relacionadas
    • Oferta promocionada
    • Nueva oferta
    Sr. Director - Services Partners & Alliances

    Sr. Director - Services Partners & Alliances

    Georgia StaffingAtlanta, GA, US
    A tiempo completo
    Sr Director Of Services Delivery Integrators & Gtm Alliances.Since 1989, SHI International Corp.We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutio...Mostrar másÚltima actualización: hace 16 horas
    • Oferta promocionada
    Director, Client Partnership

    Director, Client Partnership

    Ansira PartnersAtlanta, GA, United States
    A tiempo completo
    The Account Director, Client Partnership is responsible for client success and growth across a group of clients.The AD is accountable for the overall partnership between Ansira and the clients in t...Mostrar másÚltima actualización: hace 29 días
    • Oferta promocionada
    Director of Client Services

    Director of Client Services

    GalileoAtlanta, GA, US
    A tiempo completo
    Galileo is a team-based medical practice working to improve the quality and affordability of health care for all.Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty,...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Sr. Director, Engineering - Service Desk and Field Services

    Sr. Director, Engineering - Service Desk and Field Services

    Atlanta StaffingAtlanta, GA, US
    A tiempo completo
    Director, Service Desk & Field Services.Cargill's size and scale allows us to make a positive impact in the world.Our purpose is to nourish the world in a safe, responsible and sustainable way.We a...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    • Nueva oferta
    Sr. Director - Services Partners & Alliances

    Sr. Director - Services Partners & Alliances

    SHIAtlanta, GA, US
    A tiempo completo
    Sr Director Of Services Delivery Integrators & Gtm Alliances.SHI is seeking an executive visionary to serve as Sr Director of Services Delivery Integrators & GTM Alliances, responsible for crafting...Mostrar másÚltima actualización: hace 16 horas
    • Oferta promocionada
    Director - Client Services (REMOTE)

    Director - Client Services (REMOTE)

    Atlanta StaffingAtlanta, GA, US
    Teletrabajo
    A tiempo completo
    Director - Client Services (Remote).By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the une...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Client Services Director - #2679.32

    Client Services Director - #2679.32

    Wade TrimAtlanta, GA, US
    A tiempo completo
    Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an emp...Mostrar másÚltima actualización: hace 21 días
    • Oferta promocionada
    Director of Dining Services

    Director of Dining Services

    Compass CorporateAtlanta, GA, US
    A tiempo completo
    Salary : $85,000-$95,000 / year.A family of companies and experiences.As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our ...Mostrar másÚltima actualización: hace 16 días
    • Oferta promocionada
    Director, Audit Operations

    Director, Audit Operations

    PRGXAtlanta, GA, United States
    A tiempo completo
    About PRGX Global, Inc Job Description.Work Authorization Requirements.Authorized to work in the US without sponsorship.English required. Spanish is a plus.PRGX is the global leader in source-to-pa...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Director, NISS Client Service Delivery

    Director, NISS Client Service Delivery

    Georgia State UniversityAtlanta, GA, United States
    A tiempo completo
    Director, NISS Client Service Delivery.National Institute for Student Success (NISS).The National Institute for Student Success at Georgia State University (NISS) is dedicated to helping colleges a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Director, Client Partnerships Intel - Sales

    Director, Client Partnerships Intel - Sales

    Amplity HealthAtlanta, GA, US
    A tiempo completo
    Director, Client Partnerships Intel - Sales.Amplity is seeking to add to our talented team of professionals a Director, Client Partnerships for our Intel business. This role is primarily responsibl...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Director, ESM Services and Architecture (ServiceNow & Enterprise Service Management)

    Director, ESM Services and Architecture (ServiceNow & Enterprise Service Management)

    Atlanta StaffingAtlanta, GA, US
    A tiempo completo
    Director, ESM Services and Architecture.Discovery the stuff dreams are made of.When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Director, Professional and Managed Services NAMER West

    Director, Professional and Managed Services NAMER West

    Rimini StreetAtlanta, GA, US
    A tiempo completo
    Director, Professional And Managed Services.Oracle, SAP and VMware software.The company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect,...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Managing Director - Client solutions

    Managing Director - Client solutions

    Atlanta StaffingAtlanta, GA, US
    A tiempo completo
    Managing Director - Client Solutions.Responsible for leading business development efforts for accounts as part of the Americas Solutions team. The Solution Leader has the primary responsibility for ...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Director-Service Line Development

    Director-Service Line Development

    Piedmont HealthcareAtlanta, GA, US
    A tiempo completo
    Director-Service Line Development.The primary responsibility of the Director of Service Line Development is to support the strategic priorities of Piedmont Atlanta through service line planning and...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Director of Dining Services

    Director of Dining Services

    Atlanta StaffingAtlanta, GA, US
    A tiempo completo
    Compass Corporate Salary : $85,000-$95,000 / year A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great...Mostrar másÚltima actualización: hace 1 día
    IT Client Services Director

    IT Client Services Director

    Vee Technologies IncorporatedMarietta, GA, US
    A tiempo completo
    Quick Apply
    The IT Client Services Director position will focus on selling support services within the IT Business Process Outsourcing (BPO) sector. The ideal candidate will oversee the entire sales lifecycle&#...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Manager of Analytics, Consumer Services

    Manager of Analytics, Consumer Services

    Western UnionAtlanta, GA, United States
    A tiempo completo
    Manager of Analytics, Consumer Services - Atlanta, GA.Are you ready to manage a team of data analysts and support the Consumer Services group? Are you interested in joining a globally diverse organ...Mostrar másÚltima actualización: hace 8 días