Server / Cashier

JOB TITLE : Server Cashier

REPORTS TO : General Manager CLASSIFICATION : Non-Exempt

DEPARTMENT : Restaurant Operations LEVEL : Front of the House

SUMMARY OF POSITION : Non-exempt, full or part-time position. Employees in this

position provide guests with service and products as quickly, conveniently,

and efficiently as possible in a friendly manner. Each server / cashier is

responsible for ensuring proper and efficient service, ensuring that each

shift contributes to the increased profitability of the restaurant using

independent decision-making. Other duties as assigned.

ESSENTIAL DUTIES AND

RESPONSIBILITIES :

Provides

Provides

excellent customer service before, during, and after taking orders. Greets

guests upon arrival, make eye contact, and thanks guests when leaving

Maintains

a clean dining room, patio, parking lot, etc., as assigned, in compliance

with Farmer Boys standards

Successfully

works the drive-thru window and works the phone for phone-in orders as

assigned

Properly

packages, checks, and delivers accurate orders to guests

Responsible

for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are

delivered to the guest

Maintains

stock and cleanliness of required work areas as directed by the Manager in

Charge

Follows

the work schedule as posted, unless a change in the schedule is arranged with

the Manager in Charge

Specific

Responsibilities

Accepts

and accurately processes payments using the cash register operating system

Ensures

all sales are processed according to policy

Informs

the Manager in Charge of all sales, cash, or operating discrepancies

Follows

policy concerning the amount of cash kept in the register; counts and verifies

cash drawer per store policy

Proactively

protects critical limits and standards assigned to product critical control

points

Unwavering

protection of the safety of the product above all other job priorities

Immediately

notifies the Manager in Charge of any food safety risks

Required

to periodically attend and implement assigned food safety training classes

and education opportunities

Adheres

to food safety standards and procedures

Immediately

notifies the Manager in Charge of any guest accidents or injuries, and

follows established procedures

Protects

assets at all times but does not put self at risk

Practices

safe work habits and reports any unsafe conditions to the General Manager

Reads,

understand, and follows instruction and labeling system on all Safety Data

Sheets

KNOWLEDGE, SKILLS, AND

ABILITIES :

This

This

is a restaurant operations job

Minimum

age requirement is 16 years

Understands

the importance of quality guest service

Ability

to read and comprehend written instructions

Ability

to speak, understand, take direction, read, and write in the English language

Must

be able to present State or County mandated Food Handler Card within the time

allowed for the specific State or

County

While

performing the duties of the job, the employee is regularly exposed to the

risk of fumes. The use of solvents and

industrial degreasers are required regularly to clean equipment, tools, and

floors; fumes occur when cleaning

Physical

requirements include standing (up to 4 hours at a time); walking, bending,

and stooping (while serving and

stocking). Requirements also include lifting (up to 40 pounds) while bringing

in umbrellas, tables, chairs, and / or stocking supplies. Approximately 99% of the time is spent in standing and / or walking mode.

WORK EXPERIENCE AND

EDUCATION :

High

High

School Diploma or G.E.D. preferred

Years of server, cashier, line cook, prep cook, or combination of experience

in a restaurant or customer service establishment