Call Center Transformation LeadVirtualVocations • Minneapolis, Minnesota, United States
Call Center Transformation Lead
VirtualVocations • Minneapolis, Minnesota, United States
Hace 5 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Call Center Transformation Lead.
Key Responsibilities
Conduct a full audit of call center operations and identify performance gaps
Prepare and present a transformation plan with metrics and improvement roadmap
Redesign team structure and workflows, and implement a unified reporting system
Required Qualifications
5+ years of experience in call center management or transformation
Proven record of scaling or reorganizing call centers of 20+ agents
Experience with CRM and dialer systems
Experience in the iGaming domain
Strong analytical and process optimization skills
Crear una alerta de empleo para esta búsqueda
Call Center • Minneapolis, Minnesota, United States
Ofertas relacionadas
The New Business Development Manager (Data Center).Responsible for identifying and capitalizing on growth opportunities, developing and implementing strategies to expand Clearfield’s presence...Mostrar más
Supports the operations of Contact Center for patient and provider contacts via phone, data system, or email.Principle responsibilities include overseeing day to day operations, developing and mana...Mostrar más
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.
If you thrive in an environment where your gr...Mostrar más
Provide Call Center Manager services in Eden Prairie, Minnesota, United States learn more about this role and apply.Mostrar más
Business Development Manager - Data Center Infrastructure - Base Salary to 110k / year - Minneapolis, MN.Our client is a plastics manufacturer making custom molded pieces used in data center applicat...Mostrar más
Get Started On An Exciting Career At Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...Mostrar más
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Mostrar más
Strategic Alliances Gtm Strategy Leader.This role integrates strategic leadership in Customer Experience (CX) growth through the development and execution of Zoom Contact Center's Strategic Allianc...Mostrar más
Cornerstone disrupts violence through advocacy, support, and prevention.We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values : • Survivo...Mostrar más
Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company.
Our platform gives customers access to 45+ digital edge and...Mostrar más
Do you get excited about solving difficult challenges and want to expand your technology and digital career? Whether you have previous banking experience or are new to the industry, there is an opp...Mostrar más
McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects.
We take great pride in our people and their extraordinary expertis...Mostrar más
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and n...Mostrar más H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communi...Mostrar más Contingent Workforce Project Scheduler Role.We are seeking a candidate for a key role overseeing our Contingent Workforce of Project Schedulers.
Leadership, communication, and organization skills ar...Mostrar más 
This position will require relocation to.We are willing to help relocate the right person.Moore Water & Air is looking for a sales-driven, strategy-focused Call Center Manager to lead a team of...Mostrar más
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Mostrar más Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Mostrar más
New Business Development Manager (Data Center)
Clearfield, Inc • Minneapolis, MN, US
A tiempo completo
Última actualización: hace 8 días • Oferta promocionada
Contact Center Operations Manager
Allina Health • Minneapolis, MN, US
A tiempo completo
Última actualización: hace 15 días • Oferta promocionada
Portfolio Relationship Manager - Data Centers
Associated Bank - Corp • Minneapolis, MN, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Call Center Manager
Minnesota Jobs • Circle Pines, MN, US
A tiempo completo
Última actualización: hace 4 horas • Oferta promocionada • Nueva oferta
Business Development Manager - Data Center Infrastructure - Base Salary to 110k / year - Minneapolis,
AllSearch Professional Staffing • Minneapolis, MN, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Lead, Client Success
Element Fleet Management • Minneapolis, MN, US
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Call Center Representative
Stout • Minneapolis, MN, United States
A tiempo completo
Última actualización: hace 17 días • Oferta promocionada
ZCX Strategic Alliance & GTM Lead
Minnesota Staffing • Saint Paul, MN, US
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada
Day One Call Center Hotline Advocate
Cornerstone Advocacy Service • Minneapolis, MN, US
A tiempo completo
Quick Apply
Última actualización: hace más de 30 días
Senior Director, Data Center Engineering (Remote - USA)
Cologix • Minneapolis, MN, US
Teletrabajo
A tiempo completo
Última actualización: hace 16 días • Oferta promocionada
Technology Lead
US Bank • Hopkins, MN, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
National Safety Director- Data Center
McGough • St. Paul, MN, United States
A tiempo completo
Última actualización: hace 23 días • Oferta promocionada
Data Center Project Manager
HDR • Minneapolis, MN, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Associate Team Leader
Minnesota Staffing • Burnsville, MN, US
A tiempo completo +1
Última actualización: hace 3 días • Oferta promocionada
Area Schedule Lead - Data Center Design, Engineering and Construction
Minnesota Staffing • Saint Paul, MN, US
A tiempo completo
Última actualización: hace 4 días • Oferta promocionada
Call Center Sales Manager
Moore Water Treatment • Minneapolis, MN, US
A tiempo completo
Última actualización: hace 26 días • Oferta promocionada
Team Lead
Tempur Sealy • Minnetonka, MN, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Transformation Leader - Revenue Initiatives
Minnesota Staffing • Minneapolis, MN, US
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada