Bilingual Customer Support Representative

A company is looking for a Customer Support Representative (Bilingual : French / English). Key Responsibilities Handle incoming and outgoing customer communications, including onboarding and retention Provide user support and resolve product-related issues via various communication channels Conduct compliance verification and manage administrative tasks related to customer accounts Required Qualifications Proficient in English and French (reading, writing, speaking) Grade 12 or equivalent qualification Previous experience in a support center End-user application certification Basic understanding of Health and Safety and contractor management